Rome Kraft Employees CU is highly praised for its friendly and hardworking staff who provide excellent customer service. Customers have appreciated the personal assistance from team members, especially Chelsea and Tiffany, who have been available to answer questions and offer financial advice. The credit union makes processes like loan applications and car purchases smooth and quick, with staff members keeping in touch and handling requests efficiently. Customers feel welcomed and valued, often describing the environment as family-oriented and going above and beyond to meet their needs. Overall, Rome Kraft Employees CU is recommended for its helpful staff and positive experience.
Chelsea Dotson did a wonderful job at getting what I needed done. She did it in a quickly manner and was super professional.
December 2024
Chelsea is very helpful and professional. She has always completed all needs in a timely manner and keeps you updated throughout the process.
December 2024
Thanks to Chelsea and the whole staff at RKECU, I'm almost in luck with my financial needs. From car loans to personal loans, and everything in between, Chelsea always makes it happen.