Horrible customer service, my account had been jacked, all my money gone and I was frustrated about it, the rude lady there at the time threatened to call police
April 2022
They are so rude I wish I can change this bank so easy but All my auto payments go through this Bank. I had Suntrus over 20years now I don’t know what to do????.
March 2022
My experience has been poor. The customer service does not exist. Not happy with Truist and missing Suntrust!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.