EarthLink is a prominent internet service provider in the U.S., offering fast and reliable fiber internet across 48 states. Customers appreciate EarthLink for its friendly and caring service, often highlighting the company's understanding and responsiveness to their needs. Many have switched from other providers due to high prices or poor customer support, finding EarthLink's fees to be reasonable and their service to be consistently dependable. Users report positive experiences with both residential and business solutions, including unlimited data plans that are ideal for families who enjoy online gaming. While most reviews are overwhelmingly positive, a few customers expressed frustration over outsourced customer service, which sometimes resulted in delays in resolving issues. Nevertheless, EarthLink is recognized for its commitment to customer satisfaction, providing effective solutions like Wi-Fi extenders to enhance connectivity. Overall, EarthLink is seen as a reliable choice for those seeking a high-quality internet experience.
Scammer, called them and canceled the same day, still they billed me 118. 00 the next month. Called them 3 times and they promised to refund. Never happened. They the audacity to tell my cc that they sent me the equipment which is no true.
May 2026
A lot of hidden details not really a true unlimited
April 2026
They hung up on me then I tried calling back the ai tells me they wont answer until tomorrow internet has been down for a few hours and its supposed to be unlimited even if I go over on gigs
