EarthLink is a prominent internet service provider in the U.S., offering fast and reliable fiber internet across 48 states. Customers appreciate EarthLink for its friendly and caring service, often highlighting the company's understanding and responsiveness to their needs. Many have switched from other providers due to high prices or poor customer support, finding EarthLink's fees to be reasonable and their service to be consistently dependable. Users report positive experiences with both residential and business solutions, including unlimited data plans that are ideal for families who enjoy online gaming. While most reviews are overwhelmingly positive, a few customers expressed frustration over outsourced customer service, which sometimes resulted in delays in resolving issues. Nevertheless, EarthLink is recognized for its commitment to customer satisfaction, providing effective solutions like Wi-Fi extenders to enhance connectivity. Overall, EarthLink is seen as a reliable choice for those seeking a high-quality internet experience.
I was hit by overage charges to the tune of $100 by another provided. I am so glad that Earthlink offered me unlimited data because my grands love to play video games online with their friends.
June 2022
My experience with Earthlink has been great. Friendly and efficient service coupled with professionalism and knowledge. Last year converted from DSL to Fiber - AWESOME experience !!
April 2022
I can't believe any other number I believe only live agent number 1-888-721-0159
