This Verizon store in Atlanta offers a wide range of services for mobile, 5G home internet, and business needs. Customers appreciate the helpful and kind staff who go above and beyond to assist. One customer praised an employee for helping her elderly mother return a phone, calling her to verify details and preparing the return package. Another customer highlighted Trinity’s patience and transparency when discussing phone plans and internet bundles, describing her as an incredible and pleasant person. The store’s sales specialist, Ryan, received high praise for making the upgrade process seamless and enjoyable; he provided detailed information, transferred contacts and photos, and shared helpful tips like monthly discounts. Customers also commend Trinity for her extensive patience during a lengthy troubleshooting session, noting her professionalism and friendly attitude. Additionally, Nana was praised for his dedication and persistence, spending hours on the phone with Verizon customer care to resolve an issue with a device application. Overall, customers value the store’s attentive service, knowledgeable staff, and positive experiences, making it their preferred location for Verizon needs. The store also offers online ordering with options for pickup, free 2-day shipping, express lockers, and same-day delivery where available, providing convenient solutions for all customers.
I had a modem shipped to this store. It was a minor problem wrong with the one that I ordered, but Daniel ensured that I had it replaced. He made sure that he had a solution before I left and he also apologized for my inconvenience. I would definitely recommend family and friends to this Verizon location.
May 2026
Daniel was awesome. He really helped me out when I needed to replace my cell phone case.
March 2026
Ty was very helpful and upfront about the options. He listened to what I asked for and delivered in professionalism and very timely service.
