Internet Service Providers in Atlanta, GA

29 locations found near Atlanta

“Teddy made the experience of transferring VOIP services easy and stress-free. He handled most if not all of the communication required to onboard and was able to get us a great deal on our service. But the main reason that I was so eager to write this review was due to how reliable, competent and dedicated he was to getting the job done right. I have and will continue to recommend this company to anyone in need of business communication services!”

5 Superb63 Reviews

“Thank you @Samuel! Great experience customer service and his patience with upgraded phone service , awesome young man like extended family member! Happy with my purchase!”

4.6 Superb151 Reviews

“Probably best experience there since going to this store and I have been with Sprint(Nextel)/T-Mobile since 2000. Chris F. worked with me for a long time to get a resolution to my issue. He was patient and made sure it was resolved to my satisfaction, and even helped me with another one of my lines. Enjoyed working with Chris and hope he keeps up the good work.”

4.2 Good298 Reviews

“Kiara was able to assist me in a timely manner. Very professional, friendly, and informative with what the situation was. Thankful she was able to resolve my issue thank you so much!”

4.3 Superb190 Reviews

“I had a great experience at T-Mobile thanks to Bri. She was extremely helpful with my phone and took the time to answer all of my questions. Her customer service was outstanding, and she was patient, professional, and friendly throughout the entire process. Bri made everything easy and stress free. Thank you for going above and beyond to help me!”

4.3 Superb210 Reviews

“Zai & Shan sold me on the Xfinity, they made my visit pleasant . I appreciate them answering all my questions with kindness. Thank you guys again 🩷”

4.5 Superb112 Reviews

“Orlando was the best and really help us out. He is friendly he made our day. He’s the best! Thanks Eric for the bottled water you made us feel at home.🏠”

4.2 Good153 Reviews

“My go to place for my TMobile services. They are very knowledgeable and approachable. Answered all my questions. If I have any questions I may just call them then the TMobile help desk. Shout out to that team there. 100% recommend”

4.5 Superb96 Reviews

“Ashmita …She have a good customer service, very polite and nice person. She like to promote the company in a positive way. I admire her selfless service.”

4.5 Superb76 Reviews

“I love T-Mobile and the service they provide! The only downside is that the customer service can be pretty slow at times. I’m sure the team is doing their best, but it seems like they could use a little more staff to help accommodate customers.

That said, once you’re assisted, the staff is always very professional, friendly, and helpful. Overall, I’ve had a good experience and appreciate the effort they put into helping their customers!”

3.9 Good165 Reviews

“It was such a pain in the a** switching providers but Simon was incredibly patient and helpful. Very knowledgeable and good sense of humor. If you have to be in Atlanta I would absolutely recommend this store and him.”

3.9 Good160 Reviews

“Great customer service , fast paced and affordable , highly recommend to anyone looking to switch to this carrier or to gain any knowledge about all new phones available on the market. Come shop and get a boost”

4.4 Superb46 Reviews

“I was having trouble activating a replacement device. We walked in just minutes before closing and was met with a welcoming guy. He gave us some options on how to reconnect the phone. While getting ready to exit, Samantha had another option and ultimately led to the reconnection of the device. This was done all while the device was in another city. I thank the reps in this location, and appreciate their support. Samantha, you saved us some headaches. Many thanks to you both.”

3.8 Good159 Reviews

“Upon arriving in the store, Grethel greeted us with a positive attitude. She was very attentive and helped us out with what we needed. She is the bomb.com and I would recommend this store to anyone.!”

4.7 Superb44 Reviews

“Very helpful staff. Always empty when we go. We’ve been maybe 3 times without an appointment and they never made us feel bad. They accepted our walk-in and helped us immediately. Every person that we’ve spoken to has been informative, patient, and knowledgeable.”

3.7 Good176 Reviews

“Bleu took such good care of me. I lost my phone and was so upset. He calmed me down and supported me. Got me the best phone and showed me how to navigate everything I needed. He is a gem!

Also! Devon was so kind as well!”

3.7 Good148 Reviews

“On March 7th, I visited the T-Mobile store located at 2900 Peachtree Rd, Atlanta, GA because my phone had been damaged beyond repair and I needed to purchase a replacement.

When I entered the store, there were three employees standing together talking with each other and no other customers present. The way I was acknowledged felt dismissive.

Once I explained that my phone was damaged and that I needed help purchasing a new phone, the associate began assisting me. However, once he realized I could not access my phone to receive the verification code and that I had SIM protection activated, his attitude noticeably changed. He seemed unwilling to continue helping. I was essentially told that there was nothing more he could do and that we had “hit a wall.”

As a result, I left the store feeling frustrated and without a phone. I then went to the Apple Store inside Lenox Mall to purchase a new device. At that point, I was strongly considering leaving T-Mobile entirely because the experience made it seem like there were no solutions available.

Fortunately, the Apple associate advised me to visit the T-Mobile location inside Lenox Mall to retrieve my account PIN so they could proceed with the activation. I arrived at that location about 45 minutes before closing, and the experience there was completely different.

The associate at the Lenox Mall T-Mobile location was extremely helpful. He took the time to properly assist me, contacted T-Mobile customer support, reset my SIM protection, and helped me get my new phone activated. He went above and beyond to resolve the issue.

Honestly, that associate saved my relationship with T-Mobile. Without his help, I likely would have left and opened a plan with another provider.

Overall, the experience at the Peachtree Rd location was disappointing and frustrating, especially given that there were no other customers in the store at the time. However, the excellent service I received at the Lenox Mall location made a huge difference.”

3.9 Good77 Reviews

“I am so grateful to have had the best experience at this store. Cash and Mia helped me above and beyond. They were so knowledgeable, skilled, patient and kind. I believe they truly care about the people that come into their store. It shows they enjoy helping people. This location is worth driving an extra 26 minutes away from my home.”

3.5 Good144 Reviews

“Gisselle went above and beyond to help me get my new iPhone 17 Pro. I am very appreciative of the knowledge she shared with me about my account. She helped save over $80 on my bill regardless of adding a new device.
I recommend this store location and staff to everyone.”

3.6 Good101 Reviews

“Came in just to return my internet modem and ended up saving a lot by switching my phone service to Xfinity! Sam the Man was friendly, knowledgeable, and made the whole process quick and seamless. Excellent customer service—I highly recommend asking for Sam if you visit this store!”

3.4 Good312 Reviews

“⭐️⭐️⭐️⭐️⭐️

I don’t usually leave reviews, but this Boost Mobile store on Buford Hwy truly deserves it. Most phone stores I’ve dealt with in the past have been rude, rushed, and careless, but this location stands head and shoulders above the rest.

The staff here are professional, knowledgeable, and genuinely welcoming. They even patiently waited while I took a long time getting my bank info together—never once making me feel rushed or like a burden. On top of that, they kept things light with humor, which made the whole process surprisingly pleasant.

When I came back later to make my purchase, he even acknowledged me right away. That level of attention and respect is rare these days, and I was honestly impressed given the customer service climate today.

They also went above and beyond by sharing quality tips on using and caring for my phone—something you rarely get anywhere else. The difference in service here compared to other stores is night and day. Honestly, I don’t see myself going anywhere else for my phone needs again.

If you’ve had bad experiences at other locations like I have, do yourself a favor and come here—you’ll see the difference immediately.”

3.9 Good31 Reviews

“Zy (I might’ve spelled her name wrong) was extremely patient with me and my parents, was able to answer all of our annoying questions and was super kind!! She was able to help me upgrade to a newer iPhone yesterday. She even offered to put the screen protector on for me that my parents had purchased along with the new phone. Thank you so so much! I really appreciated her help.”

3.4 Good179 Reviews

“We have had Atlantic Nexus since phone line modem days. We are on fiber now. Atnex continues to be one of the best values in the ATL area. Fantastic service too. When you have an issue there is only a small group of people who you will talk with and often it is the owner. They take good care of you. Very happy to be a customer.”

5 Superb15 Reviews

“I've had Verus internet now since Q1 2017 and the service has been fantastic. My HOA provided standard 100Mbps but I've since upgraded to 250Mbps then 1Gbps and that's the speed I get. It's fast. Really fast.The service is reliable (I monitor my own home via services like Uptime Robot and updown.io) and it rarely goes down. Scheduled maintenance is far and few between, done at night and is usually short.I've only engaged support a few times and responses are prompt. I haven't really had any large issues but they've been more than helpful with some recent lower IPv6 performance (solved in the same day) and once with my static IP not being set correctly.”

3.4 Good12 Reviews

“I had an exceptional experience at Verizon.
Jasmine was incredibly helpful, patient, and professional, taking the time to thoroughly address my issue and ensure it was fully resolved.
She was also genuinely caring and responsible, going above and beyond to assist me.
I highly recommend visiting this location — the team provides outstanding service with a truly welcoming and professional attitude.
Thank you for such a remarkable customer experience.”

2.9 Average158 Reviews

“I had a modem shipped to this store. It was a minor problem wrong with the one that I ordered, but Daniel ensured that I had it replaced. He made sure that he had a solution before I left and he also apologized for my inconvenience. I would definitely recommend family and friends to this Verizon location.”

2.9 Average185 Reviews

“Aniah was wonderful! I couldn’t get my phone to unlock and just like that’s she helped me unlock it!All with a smile on her face! Great customer service! Thanks Aniah!”

2.8 Average188 Reviews

“Great customer service at this store! Big shoutout to Calvin who helped us with our phone upgrade, we were in and out in no time. Calvin was very knowledgeable and professional, he helped us and was very clear about how the process worked. He was also very nice and assisted after we left the store over text. Much appreciated!”

2.8 Average248 Reviews

“The problem we have just about daily that out of nowhere we lose the internet wifi and we're not aware until we start using the internet and that's Constantly. This has been going for quite a while ! Especially major problems that my daughter works out of the house and I only have my cell phone and most of the time I'm using the wifi and loose the signal often !”

2 Poor140 Reviews