Kroger is a grocery store that provides a wide range of food and household products, including fresh produce, meats, dairy, and home goods. Customers appreciate the quality of items and the convenience of one-stop shopping for savings. Many reviews highlight the helpfulness of staff members, such as a worker named Richard who assisted a customer with heavy items, and employees Marcus and Leslie who quickly prepared a charcuterie gift box on short notice. While some customers have experienced issues with the pickup service, such as cancellations and delays, others report positive experiences with in-store service. Despite these challenges, the overall customer service has shown improvement. However, some shoppers note that shelves are often empty and that the store can be busy and confusing, particularly near the checkout areas. Although there are mixed feelings about the stock levels compared to competitors like Publix, Kroger remains a reliable option for grocery needs. The store is committed to serving its customers and continues to work on enhancing the shopping experience.
Kroger Sandy Springs GA has a wonderful, curteous, knowledgeable staff and has everything I hoped to purchase. I highly recommend this Kroger to everyone.
December 2025
Visited a couple of times, and they always have what I need.
March 2025
Personally dig this Kroger. Has most of what I need. And it's in a convenient location.