Candlewood Suites Savannah Airport by IHG presents a mixed but recently improved experience. The hotel has clearly undergone major renovations, with guests noting updated decor and clean, modern, recently renovated rooms. The staff is frequently described as excellent, very friendly, hard working, and attentive. The property offers practical amenities like access to a kitchen, laundry, and a swimming pool, allows pets, and is close to the airport and commercial stores. However, some past issues persist for some guests. These include problems with room assignments, such as not receiving the booked room type, and occasional cleanliness lapses like finding hairs or bugs. Service can be inconsistent, with mentions of an unattended front desk and unexpected phone calls about departure. While noise from the elevator seems largely rectified, some minor operational hiccups, like a wrong clock or a cold room upon arrival, are noted. Despite these drawbacks, many guests find it a comfortable, clean place at a great price point, recommending it for both the value and the visible reinvestment into the property.
