Bailey was our sales associate, and he was FANTASTIC! He was friendly, knowledgeable, and patient. He made our bathroom re-design experience enjoyable.
The lady who first helped us didn't know that we needed underlayment for our floor that we were buying so it cost us a couple hundred more than we thought . We love the floor and the price was good. Haven't put it in yet.
The quality of the materials are great but this review is on the staff . I come here often and I have never had a pleasant experience with any staff member. The wait to get help is awful and the staff are rude. Really wish that the Charleston store was so far away.