JCPenney is a large retail store that offers a wide variety of clothing, footwear, jewelry, accessories, and home furnishings. Since 1902, it has provided customers with quality, style, and value. The store features many brands, including national brands like Adidas and Levi's, as well as private brands such as Liz Claiborne and Worthington. Customers can enjoy free shipping and curbside pickup, making shopping convenient. Shoppers often praise the store for its well-kept appearance and friendly employees. Many mention quick checkout lines, especially during busy times, and finding plenty of sale items, particularly winter clothes. Staff members are described as helpful and cheerful, with some customers highlighting specific employees who went out of their way to assist, provide discounts, or help find the perfect items. However, there are some concerns. One reviewer noted that the dressing room lacks seating, making it difficult for seniors and disabled persons to try on clothing. Despite this, overall experiences at JCPenney are positive, and many customers plan to return for their shopping needs.
I went to JCPenney salon today and got a beautiful hair cut/ blow out by Mrs. Shekelia. Such a wonderful spirit, she was fast and got me together in and out. We had great conversation, the vibes were amazing and so was her customer services. Already booking my next appointment
June 2026
Tiana is the absolutely awesome, very professional, energetic friendly with wonderful customer service. I would like to also point out how She’s passionate about her Craft. If you are looking for your next hair appointment or a walk-in, I highly suggest checking her out 5 stars definitely recommend.
April 2026
I love coming here. Service is always great! Checkout is slow, but it is okay because the whole store is so clean and organized.
