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“I waited until to see if all my packages and letters reached their destinations from inside Georgia to Indiana and to California. Sent 9 packages/letters and all of them arrived safely.
When looking at post offices in the Atlanta area, I was shocked at how low the ratings were for other locations. Friends recommended I make the trip out to Avondale and I even took the Marta before walking.
So glad I did. Service was friendly, courteous, and efficient. I apologized to both the lady who helped me and the other clients as I had so many things to send. They were all kind and understanding.
Thanks so much USPS Avondale Estates!”
“I love coming here honestly, everyone is so kind and happy! Especially Lance!!! He’s awesome, knowledgeable, enthusiastic, helpful, kind, and funny. Not often do you meet people like that at USPS!! THANK YOU LANCE!”
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
“Janice was helpful and patient. I usually drop off packages at a blue box, but it's my first time paying to ship a package internationally and I'm thankful for her to correct certain things even if it took longer than usual and she may have been tired. I was hesitant to go to any of the USPS locations because of the bad reviews, but this one was recommended to me and it was fine. There was another employee, but I didn't interact with him at all, not sure if he was busy or just lounging around as she was the only one interacting with people. I’d come back here even though it’s a further drive.”
“Im not sure what the bad reviews are all about. I had a very smooth experience. Walked right in at 10 am and was able to get my fingerprints done. The two guys at the desk were super nice and had me in and out in 5 minutes. The only negative I would say is the outside area looks rough and not cut in months. But the staff and wait time was great!”
“I can't believe I was able to walk in with no line, no waiting AND I was greated by super friendly staff! Although live a minute away from another post office, this location will be 'go to' place when I need counter service!”
“Don't pay attention to the negative reviews here. Because I entered my address incorrectly.
I'm really sad because my package was lost, but the staff here, especially the manager, really helped me. They calmed me down and found my package. I love this place, and I love the people here. Once you explain your problem in a humane way, there's no reason they won't help you”
“Best post office ever!I'm usually dont leave reviews to the USPS because they are mostly all bad.But I found this small USPS at Georgia Tech University and they are amazing.All employees are always willing to help and I need to recognize how unique is this.My best recommendation for the manager and to all employees from this location.”
“I had to come here repeatedly to deal with a Money Order Issue. Every time I came, the experience was more pleasant than I expected! Angela is fantastic and offers 10/10 service; as do her fellow staff members! Everyone was very kind and helpful.
4 stars instead of 5 because there are a myriad of inconvenient USPS rules that don’t make sense; but the staff can’t do anything about that. So 5 stars to the staff, 4 stars to the USPS at Crown Rd as a whole!”
“Received excellent customer service here! The location is small and it might have one or two clerks at that desk to assist you. My experience was great, the clerk was very helpful and accommodating, she even verified a zip code to ensure my package made it to its destination. Thank you Pine Lake branch!”
“Going to the postal office is one of the most painful errands to run, but Mr. Sykes makes it so much easier! The place was packed and he was friendly and patient with every customer he spoke to. I wish all USPS employees could be more like Mr. Sykes!”
“Ty was really helpful and great. Made everything easy for me to understand and he helped out multiple people in the same manner while I was there filling out shipping information.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“Brenda was our Postal Agent at this location, my encounter with Ms. Brenda was pleasant. I was greeted with a warm welcome and smile. She answered all my questions and didn’t rush me thru the process. I truly appreciate excellent communication and customer service especially towards the end of the day! I witnessed Brenda greet all her customers with kindness and got the line down quickly!”
“I was hesitant to come here due to all the negative reviews but decided to try anyway. I came on a Thursday at 11am and the staff was very kind to me. There was no line, the service was quick, I got offered stamps, and was given a receipt. He even made sure I knew how to track my package. This might have been pure luck, but this was a great experience and I thought I'd do the kind gentleman that helped me some justice by sharing my experience publicly.”
“Hello everyone this is the best USP the clerk is always friendly helpful kindly amazing associates all the time he is all ways welcoming Community post office and oh boy he is very knowledgeable of all your needs and packages oh yes he is worthy of God great amazing blessing he fixed all kinds of problems and make sure its done right all the time I live over by the post office zip code 30316 but I will always come back to 30317 for the best place ever for my post office experience. Yes I will always give this the best place with a 5 stars and if it was a 100 stars yes it's for me. GREAT PLACE GREAT PEOPLE'S”
“Just dropped off a package at 10am. Location was quiet and inside cool which was refreshing after walking in the heat to get there. No queues and quiet, was seen immediately. This is my second time visiting and still experienced an efficient service. No complaints here.”
“I had to send multiple tax returns today. Katherine was wonderful. She confirmed all the correct IRS and GA Department of Revenue PO Boxes. She suggested to only use First Class for my GA returns because the state picks up the returns directly which saved me $25. She had a very soothing manner and answered all my questions.”
“I’ve been to so many post offices over the country and this is by far my favorite. They are efficient, knowledgeable, and always have supplies in stock. I go out of my way to come to this post office because it’s worth it. People complaining about service have not been to a post office in NYC and it shows ?”
“I know most people don't have good experiences at post offices, but I want to shout out the staff at this building for going above & beyond in seeking out a lost package. Post offices in Georgia have been heavily defunded and many errors are not the staff's fault, so having someone who worked here personally go and ensure mail was being sorted through in order to find an important lost package on my behalf meant a lot. Thank you ladies!”
“I have been to this post office twice and there's one person that has helped me both times (Rashaan). I had to ship out 6 rather large international packages. I figured I would do three and go back in the afternoon (figuring it would be a lot for one person). I mentioned this and he said go ahead and bring them all in. Keep in mind he was working alone and because his attitude was so bright and cheerful (you could tell he know his job well and cares about customer service). I was there at a slow time, but I told him that if he got additional customers I would step to the side rather than watch things get backed up, he just said OK and went about his business. I sure wish I lived closer to this post office. My experiences have not been good at other Post Offices...especially when shipping international packages. I hope they get him some much-needed help. This guy is great and one way to ruin a person with a great attitude is to overwork and underappreciate and I hope the USPS appreciates him...I do...Thanks Rashaan!”
“EAV Post Office is pretty good. They have a parking lot, and usually have the necessary mailing supplies. There are some blue post boxes out front and a large package drop off inside.”
“Excellent service and customer care. I wish I lived closer to this location.Keona and Chris were great very helpful and moved through the line very quickly and were very friendly.”
8:30AM - 12PM
977 Montreal Rd, Clarkston
Post Offices
“Big thanks to Kevin Alison at USPS! My wife and I had been missing all of our mail for over two weeks after moving, and despite trying multiple USPS locations and checking everything ourselves, we couldn’t figure it out.
Kevin was incredibly kind and helpful — he took the time to look into our case, made several calls, and double-checked the system for errors. Thanks to his effort, we were finally able to track down our missing mail.
Really appreciate his patience and professionalism. He made a frustrating situation so much better. Thank you!”
“I've been here a handful of times because my orders were "undeliverable" to my address for whatever reason. Each time I've come, I received the help I needed. No one was ever rude to me or wasn't willing to help. (maybe new management? not sure) other reviews depict this place to be so awful but I do not have that experience, probably the "worst" experience I can say I've encountered is the wait time but EVEN then I never waited for more than 10minutes so it is not bad at all. The last time I was here, I realized that my boyfriend had a package dropped here (Either one of us weren't aware - only because the lady who was helping me told me there was an additional package labeled for my address) and she was very helpful in retrieving the item for me. My boyfriends package was large and heavy and she even offered to take it to my car!
This place is not a service post office like others in the area, it is just for pick up and drop off only. And it clearly states that when searching online, and several notices along the entrance and inside, I'm unsure how people miss it and get upset, drive an extra 5-10 minutes to the next post office .”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“The lady at the desk is very thorough and competent and while it may annoy some customers she is simply making absolute sure everything is correct so that your letter or package don’t get lost.
The Decatur and Lilburn locations have lost some of my mail and had significant delays in many more letters and packages being delivered while the lady who works here does her part to keep that from happening”
9AM - 1PM
520 W Ponce De Leon Ave, Decatur
Post Offices
“I just want to give a big thank you to those on the front lines today on a gloomy Friday! I had an oversized box to ship and was all over the place but was met with the most helpful & understanding service.”
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“I have to brag on this wonderful woman who works SOLO at this branch! About a month ago I put all my daughter's high school graduation announcements in the mailbox at this location. The woman who works there had taped it up to tell people not to put mail in there but I did not see the tape. Weeks later I wondered if my cards were ever mailed so I went back. She told me they had removed that box, that mail was not supposed to go in there. I thought she would just drop it there, as so many government workers do, but no. Ms. Whitney picked up her own cell phone, made some calls, got my number, and told me she would call me back when she found our announcements. An hour later, she FaceTimed me to ask if the letters she was holding were ours. Yes! They were! The person who removed the box had them in a bag sitting in a room and no one knew about them. Whitney found them and mailed them for me. She went the extra mile! So while I'm annoyed with USPS right now, and that worker in particular, Ms. Whitney who must be overwhelmed with all the work in that branch ran the extra mile for me and now my daughter's announcements have been delivered. Thank you Ms. Whitney!!!!”