{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
“This USPS is the absolute best office in the area! I drive from EAV just to use this one because the customer service is so good here. Today I shipped an international package with an enormous amount of postage already affixed (I’m a stamp collector) and Kianna patiently counted it all and walked me through the customs forms. They are well stocked in a variety of newly released stamps. And you can always witness all the staff kindly assisting customers with their questions. Can’t say enough good things about out this location!”
“Was there to send a package by priority mail -- only $13 for two-day delivery with tracking, as opposed to $40 that other places charge. They are a little gruff and don't roll a red carpet for you, but the price of their service will put a smile on your face. No wait on Friday late morning.”
“I had an amazing experience today at this Post Office.Five star plus. even if it is far away do yourself a favor and visit this location of the usps. thry are wonderful , patient, and efficient. thank you Gee and Precious.”
“My most recent experience at the Pine Lake Post Office was a very pleasant one, due to the fact that I had a very nice and friendly PO employee named Daphne. I had two items to be shipped and it was a little complicated, but Daphne was real easy-going about it and very sweet.”
“Lance was helping out a couple of older ladies, being very attentive and respectfully funny with them. His attitude brightened up the room, definitely made me glad that I chose this branch at this time to drop by. A+ for service!”
“i didn’t get his name but the guy working clerk 12 was so kind and hospitable! best experience i’ve had in a post office.
someone find his name!”
“I was in there today and the clerk's kindness ment soooo much. I'm in a fog with my father's recent passing 2 yrs around the same time as my brother has been very difficult. Her kind gesture was beautiful and I wanted to publicly thank her again!!”
“This is the USPS Passport Mega Center, I did not visit the "mail" side. When I arrived, I checked in at the desk. I had an appointment but in talking to the guy, we realized it was the following day. He told me no worries, and gave me a ticket with a number on it. I only had to wait about 10 minutes and my number was called. The woman who processed my passport app and took my photo was fantastic. They were all so incredibly nice, atypical for postal employees in Atlanta. I will absolutely go here for any passport needs in the future. I was in and out in about 45 minutes.”
“The lines are slow because there’s only one employee working at the counter. However he is great with taking my prepaid mail and packages. USPS, hire more people”
“Truly the best post office experience. Philip was a huge help. And while in line he went above and beyond for another customer in front of me … impressive to see that level of customer service.”
“EDIT: but they ARE closed on Saturdays, despite it saying they're open (I assume they're open for deliveries, but definitely NOT pickups).
And they close at 4:30pm usually, not 5pm.
In my experience, they've been good. Helpful, pretty quick. But I haven't had any real issues that needed handling, I just come in to pick up my packages when I get an email”
“I have always had good experiences with this post office, which is why I go here rather than the one in Dunwoody Village where the staff and customer service are horrible.”
“Hard to see because you enter at back dock next to coroners office and lot reads Service road on gate not a street sign then drive around to building. The gate hides it. It is a one way facing i-20 and turn in left. The people inside seems knowledgeable about the issues I was having and how to resolve them concerning mailbox key. Totally off but the first POBox number is 3101 which is address box for TDJakes all the way in Texas not Georgia and was my phone number last four plus the tow truck dolly rented from Alabama turned in at Petets street in Georgia had letters TD. I didn't know if I should feel blessed or unsafe.”
“I arrived around 9:40 AM. The location wasn’t busy, and there was one station active to assist customers. I didn’t have to wait, and the staff member who helped me was friendly and efficient.
However, she didn’t mention that free packaging materials were available. When I asked for an envelope, I was given a paid version without being informed about the free option. While it wasn’t expensive, it would be helpful for staff to notify customers about available free materials.
Additionally, I was charged more for a money order than I expected based on the website, which was a bit confusing.
Overall, it was a positive experience with no unnecessary wait time, and the staff was helpful, though not quite as attentive as I’ve experienced at similar locations.”
“I’m not sure what happened, because this post office didn’t used to be very good. However, the last couple of times that I’ve been in I’ve had wonderful experiences. The staff has been super friendly and very helpful. Just wanted to say thanks for the great service and I look forward to visiting This post office again soon.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“Showed up to this location and it was very busy but the staff was very helpful and kind. I don’t send packages often and they helped me to send my packages out and were very u understanding.
There were some things that looked like they needed repair around the lobby and scratches on the door. i hope they send some people to fix things up so these good people have a good work environment because the service was great. 👍”
“I've been here a handful of times because my orders were "undeliverable" to my address for whatever reason. Each time I've come, I received the help I needed. No one was ever rude to me or wasn't willing to help. (maybe new management? not sure) other reviews depict this place to be so awful but I do not have that experience, probably the "worst" experience I can say I've encountered is the wait time but EVEN then I never waited for more than 10minutes so it is not bad at all. The last time I was here, I realized that my boyfriend had a package dropped here (Either one of us weren't aware - only because the lady who was helping me told me there was an additional package labeled for my address) and she was very helpful in retrieving the item for me. My boyfriends package was large and heavy and she even offered to take it to my car!
This place is not a service post office like others in the area, it is just for pick up and drop off only. And it clearly states that when searching online, and several notices along the entrance and inside, I'm unsure how people miss it and get upset, drive an extra 5-10 minutes to the next post office .”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“I love this location. Everyone who works here has been so pleasant. Especially Sam. There is part of me that wants to gate keep this location, so that the line won't be so long..... But a friendly post office is a hard thing to find in this city.”
“Dessica, thank you so much for your kind assistance!!! 18 years I’ve been coming to that post office. Still always refreshing to meet people like you thank you!!”
“I was honestly dreading going to the post office because it seems you only hear horrible things these days but I was able to mail things quickly and easily. Jordan triaged customers quickly and efficiently and was patient and courteous. Thank you ??”
“Nay is quick, efficient, and super friendly- I’m sad to be moving and to a new location/getting a new post office solely because her assistance will be missed. Great service and a pleasure to talk to!”
“The older lady from sacramento she has white locks five star.She says she's retiring soon.So make sure she hires and trains your new employees she was very helpful”
“Kim helped me so much today!! She was an answer to my prayers and blessed me so much by helping me to obtain the correct amount of postage for my daughter’s wedding invitation!! I’m so thankful for Kim and Mo at the USPS Spalding Dr. These ladies know what they’re doing and know how to solve a problem effectively and efficiently!!”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
Post Offices
“I will say this Post Office is a great location. Customer service is always nice. The gentleman Shy he was very helpful very knowledgeable very patient and very friendly so Shy shout out to you! I love this location for the Dekalb area!”