“From the moment I inquired about a printing service to receiving the product, Kina was on top of it. She was very detailed, honest and extremely responsive to all questions and needs. Her team members welcomed me and everyone that came in after me with a smile into the store. They are always so helpful.”
“Their customer service is always top notch. They’re super efficient and friendly. My husband had to get passport pictures and went to Walgreens first where they were overwhelmed with the task and told him the system was down. He googled where else to get passport pictures and our UPS store popped up. Got them done in no time. One stop shop. Love it. Keep it up ❤️”
“This facility has always been fast and friendly for shipping back my Amazon returns. They are pre-labeled and ready to go when I take them in. They don’t offer a receipt though.”
“Amazing staff. They now know who I am and what PO box is mine and will go in the back and grab all my boxes for me. Their is one young guy oh I wish I knew his name. He jokes with me and he sometimes offers to take my boxes to the car for me if they are to big or are heavy. Definitely recommend them. I will be there 5 minutes early and they will let me in to get packages.”
“I have a small business and the local staples always has what I need. I am almost always in and out in a minimum amount of time. The staff have always been helpful and the bathrooms are clean.”
“I WOULD LIKE TO ACKNOWLEDGE A STAR EMPLOYEE THAT WORKS AT THIS UPS STORE. HIS NAME IS ISAIAH. I WAS NOT FEELING WELL & DID NOT WANT TO DRIVE TO THE POST OFFICE TO WAIT IN LINE FOREVER. SO I DECIDED TO GO TO THE UPS STORE NEXT TO TOWN CENTER KROGER. AND I AM SO GLAD THAT I DID. AS SOON AS I WALKED INTO THE STORE I WAS PLEASANTLY GREETED BY AN EMPLOYEE NAMED ISAIAH. THERE WAS NO LINE....I WALKED TO THE COUNTER & ISAIAH SMILED & ASKED HOW HE COULD HELP ME. ISAIAH WAS POLITE , PROFESSIONAL, & KIND. HE WAS KNOWLEDGEABLE . ISAIAH GENUINELY CARED. I RECEIVED SOME OF THE BEST CUSTOMER SERVICE THAT I HAVE HAD IN A LONG TIME !! ISAIAH IS AN ASSET !! THANK YOU UPS STORE , THANK YOU ISAIAH FOR THE EXCELLENT CUSTOMER SERVICE.”
“Gregory was such a big help to our company this week! We have a last minute booklet order we needed fulfilled. He was efficient and did a nice job. Thank you Gregory H!”
“I don’t understand why the store got anything lower than a 5, it’s a new store, with great customer service. I’ve never had an issue with packages being shipped out.”
“This UPS store offers the best customer service and guest experience that I have come across in quite some time. They take their time with each guest and make sure everything is correct. I’d drive out of my way to use this store specifically even if it wasn’t the closest just because of the staff.”