Car Rental in Smyrna, GA

“Had an amazing experience with S.Cobb location. My first vehicle had an unexpected malfunction resulting in exchanging the vehicle. Garrett went above and beyond to resolve the problem and get me on the road. Highly recommend!”

“I had an amazing customer service experience at this location. The team was extremely helpful, patient, and personable with me. I will always go to this location and refer my friends to do the same.”

“I rented a vehicle from Hertz in Smyrna, GA to drive home to Alabama because our (traveling with family) connecting flight in Atlanta Hartsfield was cancelled durning a nationwide weather event. After enduring >24 hrs in the airport trying to rebook a flight with no success, I attempted to rent a car from the airport vendors (all sold out) and made an online reservation with another car rental firm that ended up not actually having a car. This is when a friend (with more sleep than us) recommended I try calling rental companies north of the city, and I called Hertz in Smyrna.

TOM helped me make a reservation over the phone and had a car ready for pick up in less than 2 hrs. He sensed the stress of the situation (if this did not work, how and when will we get home?) and expediently went to work finding me a car. Myself and my family were elated to pick up the car from Tom and his colleague. They had it ready and waiting; picking up was a snap. We were are on the road home in time to beat rush hour and stop for our first meal in > 12 hrs on the way. My family were totally depressed about having to cancel our trip to San Francisco, but Tom's kindness and proficiency saved us from another 1-2 days in Atlanta. With the time left in our week, we booked another trip and salvaged our spring break. Tom has made me a Hertz customer for life!”