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“CUOGA on Jiles is incompetent. When you really need to get something done the first time just go to the Marietta location. The Marietta location was able to solve my problem over the phone. while not a soul employed at the Jiles location was competent enough to resolve my situation in person. Five stars for Marietta!!”
“I have been a CUofGA client for decades, and would never consider using another credit union nor bank. The folks at the Dallas Highway branch are the best - I always feel welcomed the second I open the door.”
8:30AM - 4:30PM
241 Ralph McGill Blvd NE, Atlanta
Credit Unions
“Yesterday, I walked into this branch to establish a checking and savings account, and I was treated to a fantastic experience, Thanks to Lysa's expertise and the team's warm welcome. Her clear and concise explanation of terms and conditions was truly appreciated. I am excited to share my positive experience with my family and friends. Thank you, Lysa for making my day.”
“Had to make a wire transfer and I forgot my reading glasses. Nydia at the front desk was incredibly helpful, kind and patient! We got the wire transfer done efficiently and I was able to make my next appointment with time to spare. I always have great service here.”
“Delta community credit union has to be one of the best credit unions in the state of georgia. If you get a chance to stop by the branch on west dallas highway say hello to the Branch Manager Lakeisha Carter? Her in her crew will treat you like family!! Your Welcome
Todd B.”
“Went to this branch for business purposes and Mandy and Sidney were more than kind. They were professional and took care of my needs. I’ve been with NFCU more than 10 years and the service and level of care they show their customers/clients is unmatched.”
8:30AM - 4:30PM
1745 Peachtree St NE B, Atlanta
Credit Unions
“My daughter and I wish to commend employees at
1745 Peachtree St NE B, Atlanta, GA 30309 — especially the clerk at the welcome desk and the young man who handled our notary signings, Nafiz.
Things were very busy at the branch, yet they were very courteous, pleasant and seemed very happy to help. It’s not common that you find people who are enthusiastic and excited about doing a superb job on a Saturday. We enjoyed working with them. We must also commend the branch manager on helping to create a motivating environment and supporting them in doing a great customer service job.”
“Initially, I met w/Vickie but later finalized my documents with Michelle. Vickie seems friendly and appears to be a person of her word, communicates efficiently and in a timely manner. The only con(s) is that when I expressed that I wanted to speak to her privately, after she informed me of a colleague shadowing her, she stated that the person works there and has to learn. Although, that is true I found that remark inconsiderate and dismissive of my concerns.
If I encounter that in the future, I will request to see someone else because it isn't comfortable discussing the reason why one is seeking a personal loan, because that can be personal and was personal in my case (death). If it was a manager observing I would have felt differently. I'll also share that I don't think she is use to people who are financially literate and/or knowledgeable about credit and who knows what question's to ask and what to seek clarification on; asking questions/clarifications on a major thing before committing shouldn't be taken as a challenge or as being undermined. Nonetheless, I would definitely recommend clients to Vickie because she is honest and most importantly a person of her word and that is extremely important to me.
I finalized everything with Michelle since Vickie was out and I needed time to review and discuss things concerning the loan contract because it is not wise to impulsively sign off on something without checking over everything. Michelle is very nice, but kind of hard to reach when it counts. And Ms. Cotton is always a 10 out of 10. She is very professional, thorough, honest and kind.
The front staff are kind and welcoming!”
“Antwonette was amazing today. She's so knowledgeable and so patient. She answered all my questions and explained each service to me very well. I pray that I would receive services like that everywhere I go.”
“Have never had a bad experience at the Kennesaw location. CS rep Alecia Hawkins @Kennesaw is the best. She was courteous, attentive and beyond helpful settling my debit card dispute and assisting with my credit card application process. She did an amazing job displaying customer service skills and was so sociable and relatable while doing it!”
“The branch inside of Grady Health System is small but the service is always great. Located in the 2nd floor to the right.There's an ATM in the wall and it's always available.Check my pics and video for more info”
“I’ve had nothing but an amazing experience here and I’m so glad I got Tonya Bolton she’s been going above and beyond to help me with this entire process. If you are looking for an easy process and a pleasant person, ask for Tonya she’s amazing. ☺️”
“I’ve been a member now for two years. Presently I have a few loans through them and the staff is always helpful and eager to assist. I compared rates at a few other places and they beat everybody out!”
“So convenient! I am not sure if this is a new location or what, but man does it make my life easier since I work on the square. Very friendly staff, free 20 minute parking which is more then enough time to really take care of whatever it is that you need to do there. Where other locations I have had to show my ID and my account number, both times I have been here I have handed the teller either one or the other and that was all they needed. Additionally they did not hold on to it for an extended period of time, something that I frequently run into at other branches.”
“Amber was very helpful and professional. She provided a very efficient process for getting everything I needed sorted and processed. She also answered all of my questions. I would happily stop by this branch again for any other banking/loan needs.”
7:30AM - 3:30PM
1968 Peachtree Rd NW 1984 Building 6th Floor, Atlanta
Credit Unions
“I switched to Members First I am impressed with the level if service. However when tying into other banks it's impossible to fine the correct link. There are several banks & credit unions with the same name.”
“On 8/4, I went to the Atlanta Rd/Smyrna location, to get bank statements print-outs...which I was told there's a $5 fee, as it was a few minutes before 4pm closing. I was escorted to the ATM @ the branch, and withdrew $20...the young lady that assisted me didn't make it clear...that each months - statements is $5! So I left swiftly, didn't realize I didn't get my change until I stopped @ a restaurant. I called the Customer Service #, as IK they were closed, and spoke to a lady, whereas she emailed and or left a message with Saria.(unsure of spelling). I am very appreciative....that this Financial Institution has really worked with me with my loans. But I don't appreciate the young lady..
per her supervisor once she returned my call, letting me know about the particulars on my $20 and chamge! IK this is trivial but you can't just take it upon yourself, and make a decision for me how to apply my moneys without my acknowledgement!.Going forward please ask and be clear on the activity being presumed.”
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“ALWAYS THE BEST Member Care & Service !!!
My Wife & I had an Outstanding Experience with Ceniya Okoye with our most recent Credit Union needs !!!
PLEASE DON'T CHANGE A THING !!!”