The Cellular Sales Verizon store in Centerville provides an exceptional in-person wireless experience. Customers consistently report phenomenal, amazing, and very good service from the wireless sales consultants, who are described as extremely kind, patient, helpful, and knowledgeable. The agents are dedicated to walking customers through every step with professionalism and attentiveness, often going above and beyond to assist. This includes helping with phone upgrades for devices like the Apple iPhone, explaining plan benefits and processes, setting up new accounts, and transferring data to new phones. The staff is committed to finding the best possible deals and promotions for customers. Consultants provide careful and thoughtful help with a range of needs, from managing billing issues and combining accounts to selecting wireless accessories and exclusive Verizon services. The store environment is noted as a cool place to work where employees have fun together and maintain awesome rapport with customers, contributing to an unforgettable and satisfying service experience. The location encourages appointments but also welcomes walk-ins for assistance with Verizon plans, devices, and support.
Marina was absolutely amazing and she helped my family out so much. She helped lower my bill for the lines and even helped upgrade 3 of my family members phones. I had a wonderful experience with her and her personality was great.
August 2025
Frank Foster IV was amazing!!! I went into the store frantic because my service had been interrupted and I was not sure why. He was very patient and extremely kind! He called customer support for me they were able to assist. I am so Grateful!
January 2025
My husband and I visited the store to set up a business account. Cameron was very helpful and knowledgeable. Very good experience and will visit this location for any in store needs
