Victra in Stockbridge, GA, is a trusted Verizon Authorized Retailer dedicated to providing a positive experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearables, accessories, and device protection. Customers consistently praise the friendly and respectful atmosphere, with staff members going above and beyond to assist them. Several reviews highlight staff members like Chris Adams, Jada Pace, Jenny, and Zack, who are noted for their helpfulness, professionalism, and ability to handle complex situations with care. Customers appreciate how staff members take the time to set up phones, transfer information, and explain deals, often doing so with patience and a positive attitude. The store's atmosphere is described as welcoming and friendly, making customers feel at ease even during stressful situations. Overall, Victra in Stockbridge is known for its excellent customer service, knowledgeable staff, and a commitment to connecting customers with technology in a trustworthy and enjoyable way. Many customers leave feeling satisfied and eager to recommend the store to others.
Jada was amazing, she was friendly, very knowledgeable and answered all my questions. She was patient and even stayed helped me even though it was passed time for her to get off. Her customer service skills are phenomenal. I’m very please and will send everyone I know to see Jada.
December 2023
Great experience and HIGHLY recommend this store!!!
August 2023
This cell's employee was very nice and put me at ease. Because I was very tense and upset about getting my phone activated. And he calmed me down. And at the end, I was very pleased.
