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“This location is exceptional. The representative on-site demonstrates remarkable friendliness and comprehensive knowledge regarding their product and service offerings. I consistently endorse this particular establishment.”
“The store was clean as a whistle. I did have to wait for about 15 mins because others were being serviced.
Jay was the person to help and she got the job done. She was very clear with everything and was fast at it. I’d recommend going to her when she is there.”
“The serv I ce rep was willing and able to resolve my problem with my vm not accepting messsages. I almost did not ho to tgat location since the last time I went there for assistance the two female employees that were there said they did not know how to fix my problem and dismissed me by looking down and playing a game on their phone.”
“Susie gave me some of the most kind, thoughtful, engaging, and just downright phenomenonal customer service I ever received. I came in to deal with a mistake another employee made and she handled everything with so much care and grace and took care of me like I was someone in her family. She definitely needs a promotion or raise!!! Couldn't have asked for a better employee to help me with my phone!! If you're going in for a new phone or anything please ask for Susie ?”
“We had a great experience at this store! The gentleman who helped me and my husband was very helpful and kind. He got us a WONDERFUL deal and assisted us with transferring all of our information, making the whole process smooth and stress-free. He was extremely patient with us and took the time to answer all of our questions. I would highly recommend anyone to visit this store!”
“These ladies had this location smelling wonderful, they had the best music playing, they were friendly and helpful and we chatted like old friends, best metro I’ve ever been to, hands down ?”
“My experience at this location was marked by exceptional customer service. Hugo, in particular, provided outstanding assistance, ensuring I selected the appropriate phone. I highly recommend visiting this establishment; their team is dedicated to providing excellent support.”
“10/10 .. I have actually been here a few times throughout the years to have my kids phones and tablet screens replaced and I must say they are the most affordable and fastest in the area. Kim is always the one to help assist me and she is the sweetest. I will not go anywhere else. Thanks kim”
“Every time I come into this cricket since I have switched over has been amazing, the manager Dannie was great and very knowledgeable and made my transition easy, the staff was whitty and very helpful , my honest opinion is that there are going to be people come in n out upset but don’t be at this store because they are doing their jobs of the company, I only come to this location to pay my bill now GREAT GREAT GREAT”
“Dredful managers! I was trying to buy the bose 700 sub and sound bar, massage chair, TV, and possibly a couch. Supposedly a manager quoted me the bose 700 sub at $599 and sound bar at $999. I agreed, and went to check out. All of a sudden Im told its $2100... Instead of offering to meet me in the middle or honoring her word, a lot of crap excuses and trying to blame me for her misquoting the price occured! Couldn't believe my favorite electronics store is hiring people who care so little about their customers. No wonder fewer and fewer people visit that store now! Im very dissapointed with them! They didnt even try and make it right! Just said it was my fault, and if I didn't want to buy it, they could care less.
Update! Justin the Manager honored the price, and made the situation right! The sales rep D'Andre was exceptional, Tenisha at the check out was very pleasant also! They made me feel appreciated and valued as a customer! So, im changing my review!
Deborah, and the other lady that was with her both are still terrible, and catch an attitude very quickly. They act as if I should feel privelaged to be in their presence. Even today she was snarky when she had to adjust the price, and you could just tell she didn't care about her actions at all. Horrible!
I strongly reccommend you go to D'Andre for your sales needs, and if you need a manager Justin was awesome! If the assosiate name is Deborah, I'd run out of the store!
As for check out time, ask for Tenisha! That girl was amazingly pleasant, and those 3 employees are the only reason im taking the review up to 4 stars. As the two ladies who claimed to be managers, were actually NOT.”
“Dymetra worked hours with me on 3 cells, including transferring companies, data, trouble -shooting, and making sure all was good with the world.
She is over-the-top, offered amazing customer service, and was friendly, too!
Ask for her!”
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“Dakota J provided excellent customer service in a timely and professional manner. If you are looking for a great consumer experience, don’t hesitate to visit Dakota.”