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10AM - 7:30PM
5727 Rockbridge Rd SW Ste A, Stone Mountain
Mobile Phones
“The owner of the store always does an amazing job!! My phone was inked out, he fixed it only for $75! I will forever go to this store for all my phone troubles :)”
“Sam was so kind, accommodating, knowledgeable, and quick in providing top notch service that met all of my needs in a new device and establishing new service. Thank you so much for making this a worthwhile experience. I highly recommend this store. My family will do business with you again. Be blessed.”
“Jaz and Elijah provided the most amazing WORLD CLASS CUSTOMER SERVCE EVER!!!
From start to finish, both gentlemen understood the urgency for me to be in and out of the store within a certain timeframe and they made it happen!! I will definitely be sending all my family and friends for MIami and ATL her to these young men!! Thank you so much ?”
10AM - 7PM
4885 Memorial Dr, Stone Mountain
Mobile Phones
“I had the best experience at this location. Trent is extremely friendly and knowledgeable. He helped with every detail of switching over to my new phone, which I'm so happy with. The best experience I've ever had at a cricket location. Thank you so much Trent!! :)”
10AM - 7:30PM
971 N Hairston Rd Ste. A10, Stone Mountain
Mobile Phones
“Just left this location after trying 4 months to get my son’s phone on the federal discount program. I had been to other locations and was told to call customer service then called customer service and was told to go into a store. So finally I tried again and Jay took care of it he for one knew what I was talking about and applied for the program for me . I left feeling thankful because as a single mom of a teenage boy times are tuff but this makes it a little easier on my pockets and comfortable knowing my son and I can communicate without money being a barrier. Thank you Jay! I appreciate you.”
“Kyle was awesome and helped me out. He was great to talk to. The new staff at this location has been great so far, the previous staff was horrible so I'm glad to see they have changed it up.”
10AM - 7PM
5986 Memorial Dr, Stone Mountain
Mobile Phones
“The manager Katrina and Brittany they are the best at this store! They were very helpful in my process in coming over and made sure I left out with the best deals! If you need the best service go down to this store they will get you right every time! Thank you girls”
“I actually visited a different Metro which was short staffed. The sales associate seemed to be occupied with other thoughts, wasnt really educated with the products, didnt really have what I needed or just maybe she wasnt having a good day. The associate did suggest to call another store because I was advised that each store is a franchise and markets differently. So I called the Metro located on Hairston Road and spoke with Juice and she was wonderful an absolute sweetheart. Not only did Juice know her products but her customer service was excellent. You can tell Juice loves her job! Coming from a person who believes in having an ultimate customer service experience, I was just happy to know that others do care! The other associate working was pleasant too, and Happy Birthday to her! We need more people like those two ladies working to make this world a better place! They deserve a raise!”
“This new arabica girl employees are no good. they over charged me and also didn’t get my situation fixed. they told me my service will be on by tomorrow. but nothing happen. so i took to different location and they told me those location girls are no good. really not recommend this location.”
“Franco was amazing and very helpful during the whole process of getting my new phone. He explained everything to me very well and helped me transfer all my information over to my new phone. I highly recommend him and this location!!”
“I love this place!. Have had multiple phone problems taken care of here. Great service, quick turn around time, good prices. The owner is very kind, and remarkably patient. Has helped me lots with knowing how to operate features I've messed up. This is the place I most trust for the care and repair of my phone.”
“Not every phone place has knowledgeable representatives. I had some issues at first, but we worked them out. The owner was VERY patient, and I am very satisfied.”
“Sometimes I've had to ask an employee about a product. Only twice did the person not respond "I don't know. That's not my department". Today there were more than two registers open and that's mind blowing. I can usually find everything I need here.”
“Had to return to the store and the 2nd time Jose helped us. He was amazing, i wish he was available the 1st time I came in. He was extremely knowledgeable, courteous and got the job done without any hassle or confusion!!!”
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“The manager made the whole ordeal of getting my mom s new phone along with moving her apps to her new phone a breeze.
Man, that saved me time and effort. Thank you, thank you. You don't often get this measure of help with customer service. So again, thank you!”