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“Nayyan was a great person to work with. Someone next door was going to charge me $300 for a used phone and I got less for a new iPhone 16. I’m too excited for the deal of the day. Go see Nayyan and Chelz. They will get you right!”
“They were very nice and they understood what I was saying to them about the problem. If you every on this side of town go visit them and they can fix tables or iPads besides any phone”
10AM - 8PM
2375 Wesley Chapel Rd #4, Decatur
Mobile Phones
“Monica is absolutely amazing.when I walked in she was displaying the best customer service ever seen in a long long while. You could tell the customer needed extra help, and she was so patient and passionate. And because I was only making a payment she offered to help us (myself and others) at the same time. She needs a raise. I hope you guys at Cricket is treating her good. And let her know that her customers absolutely love her.”
“Leo and the team did an excellent job upgrading my phone! Leo was also persistent in making sure all of my files were transferred to my new phone. Overall great, professional customer service! I highly recommend this Metro by T- Mobile team!”
“I had password locked my phone. James helped to hard reset the phone and I was able to recover my phone. Also, they offered me $25/ monthly plan and is cheaper than what I paying now. I went ahead and transferred my service. I would recommend this store for whoever wants the best service. 10/10”
11AM - 7:30PM
4525 Glenwood Rd Suite J3, Decatur
Mobile Phones
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
10AM - 7PM
2556 Wesley Chapel Rd, Decatur
Mobile Phones
“Polite Incredibly professional. Business done the way he does business w professionalism, integrity & kindness is rare in this world so if you're looking for someone you can trust to do business with in the Atlanta/Stone Mountain/Decatur area you can definitely get that here! We will definitely be back for all our Electronic & Phone servicing needs. Thanks Tevin for your assistance today!”
“Tremendously grateful & overly pleased/ satisfied with the outstanding service implemented at DEEKNOWSPHONES !
Extremely grateful for Mike, his willingness to be explanatory, & give me full understanding of the problem at hand.
Additionally, after having been advised my device was unable to be recovered, & being inoperable for a long period of time, in under 20-MINUTES Mike provided me with a MIRACLE free of charge! Everything about this experience was 10/10. He saved me so much despair. Sincerely appreciative for this business. Exceptional is a understatement. He is truly AMAZiNG at what he does ! Thank you so much !”
“I came in to resolve issues with storage on my phone. Ultimately it was time for an upgrade on my iPhone and Taz was extremely helpful. She was very patient and helpful as my process took longer than expected. She found me the best deal possible and also advised how I could receive further discounts through my company. Thanks to the staff at North Decatur Rd.”
“This man is the GOAT. I lost my iPhone in an Uber at 6:10am; he helped me out with ease. I was stressing about not having a phone and being late to work as well, but he made that happen. The service was beyond great. I’m definitely coming back to support him.”
“CJ is amazing - he never fails to greet people as they come into the store, while he may be serving 5 customers at once in a friendly and helpful manner. He is great with older people who are not as familiar with technology!”
“Although we couldn’t get my new phone activated while I was there, Mohammad was amazing. He did everything in his power to try to help me and really tried to escalate the issue when taking to Boost customer support. Absolutely amazing customer service”
“I love this store...I came from across the world just because of the customer service. Ella was amazing and I will be back soon!
You want regret purchasing here.
C.”
10AM - 7:30PM
2440 Wesley Chapel Road Ste East East, Decatur
Mobile Phones
“I was supposed to write this review 3 weeks ago but I had to learn to use my new iPhone!! ?? I just switched from Android ??♀️
I Looooove the fact that this is a FAMILY BUSINESS!!!! They were patient with my situation and I do mean that they stayed and helped complete my transaction well after store hours . I made new associates who will have my business as long as they are there. Because the service was exceptional, considering how hard it is to find these days. They’ve definitely gained a new customer!!
Thank you Guys!!
Can’t wait for my next visit”
10AM - 8PM
6125 Covington Hwy Ste. 9, Decatur
Mobile Phones
“Visited store number 165 and the sales manager Christian was so freaking awesome!!! I was dealing with an issue with my phone for over a year took him about an hour to fix it but he got it right No one else could thank you Christian!!!”
“The young girl with the scarf I think her name Didi was real nice and beautiful. She help me get a tablet. Come here y'all if y'all want good service for real”
11AM - 7PM
2801 Candler Rd Suit C43, Decatur
Mobile Phones
“Not a customer but needed a marker to block out stuff for the DMV next door and he let me use one without a problem. Love this kind of service even when I'm not a paying customer. Thank you again!”
10AM - 8PM
2570 Blackmon Dr Ste 300, Decatur
Mobile Phones
“Was having phone bill issues and when I came into the store I was helped immediately. All my bill issues were fixed in such a timely manner and was so appreciative of the help. This is my first time with Verizon and I am seeing a bright future.”
“I had such a great experience with Toni at T-Mobile! He was incredibly kind, patient, and genuinely helpful from start to finish. Toni took the time to answer all of my questions, made sure I understood everything, and went above and beyond to make the process smooth and stress-free.
It’s not every day you come across someone who truly cares about providing excellent customer service, but Toni definitely does. I really appreciate her professionalism and positive attitude—she made my entire experience a great one!
Thank you so much, Tony!”
“Tadila was amazing and provided excellent customer service. She was patient, helpful, and made everything easy to understand. was also very helpful. Overall a great experience.”
“The customer service was outstanding. I went in looking for a certain thing and they were able to help me without attitude. And I loved it because the way my attitude set up. God knows what he was doing. But I must say they were outstanding Eric was amazing and also the store manager she was outstanding.”
“Taylor & Jazz provided me and my partner with excellent customer service! They were both helpful and great at explaining things. I tend to ask for a lot sometimes because I like things done a certain way and I know what I want but Taylor was very patient with me. I appreciate the help and service I received today!”
“April and Mike are amazing! They truly go above and beyond to help with all of my cell phone needs. Their customer service is unmatched, and because of them, I will only come to this location for any of my cellular service needs.”
“Professional, Efficient, Friendly, Inexpensive In Comparison To Others, 25 Minutes From Start To Finish, Excellent Work, Like New After Refurbish, IF YOU GO ANYWHERE ELSE THAN YOU'RE MAKING A MISTAKE!!!”
“A friend referred me to Davonte at total wireless and he informed me of all the great deals and promotions. I thought I needed a new device and really didn’t want to change just wanted a different carrier and Davonte made it happen. He made sure I got the best deal and exactly what I needed it. And the data speeds are top tier highly recommend either this location or the on on DeKalb medical!”
“I am delighted that I finally was able to purchase a new phone on this day! There were maybe 3-4 ppl that was in front of me. But the wait was only maybe 10-15mins. The associates did wear masks and kept respectful distances. They were friendly, able to multitask sufficiently and patiently answered all my concerns. My sales rep. Was Samantha. She was through with my initial meet to the end of the sale. I recommend her because she was the only one that helped. Shout out to the Store Manager listening and being supportive for both me and her. I will recommend this Tmobile because you are in and out in a reasonable time. Also they do actively listen to your concerns about your account. When I am on this side of town, I will stop by if I have any phone/account concerns. The only thing I wished they had were kiosks to pay your phone bill. Other than that Keep it up the Good Work Tmobile Store #9031!”
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“Kamal was very knowledgeable and timely in addressing the fix that was needed. I plan to use his services again when I eventually drop my phone for the millionth time!”