Advance Auto Parts receives mixed reviews but is appreciated for its helpful staff and good customer service. One customer praised Kevin for his courteous, patient, and knowledgeable assistance with critical car parts. Mio was consistently helpful and knowledgeable, making shopping here a positive experience. Michelle stood out for her friendly and trustworthy service, going beyond expectations to help with parts and providing great customer care. However, some customers experienced unfriendly staff who did not acknowledge them promptly. Additionally, there was confusion about store services, as one location was mistaken for a UPS store that only holds packages. Overall, the store is valued for helpful staff and quality service, especially from standout employees.
I just wanted to say how AMAZING Arturo is! I needed to replace my battery and called ahead and when I came in he remembered and asked if I had called about the battery. He was sooo helpful, checked me out and even put the battery in and provided the best customer service I’ve had at any store! Thank you Arturo for all... read full comment
March 2026
The gentleman walked outside and assisted with my issue, kind the whole time
March 2026
I don’t know a whole lot about cats but I always receive good advice from Mel. Thank you😁
