The O'Reilly Auto Parts store in Suwanee provides parts, tools, and accessories. It offers services like free battery, alternator, and starter testing, Check Engine light testing, and wiper blade and bulb installation. The store also resurfaced brake rotors and drums and has a free Loaner Tool program. Reviews consistently highlight extremely helpful, kind, and knowledgeable staff. Customers report receiving the best and most professional customer service. The team is described as considerate, patient, and very friendly. Employees frequently go beyond expectations, offering complimentary code checks, explaining repairs, and assisting with product selection and installation. In one instance, staff noticed a customer checking their vehicle's lights and had the correct replacement part ready at the counter before the customer entered the store. Customers express gratitude and highly recommend the store, with one stating it was the best customer service they ever had.
I recently stopped by here to get some stuff for my car. The employees were all knowledgeable and helpful, but not pushy to purchase more than what I need. Their location is always super convenient, which makes them a consistent option.
September 2025
Koltun helped my parents out today and really went above and beyond. It really touched them and he really helped them on a stressful day. Would ask the managers give him a raise. Great kid! They are lucky to have him working there.
July 2025
Very professional and friendly crews. Specially Kulton, the asst.manager is awesome.
