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7:30AM - 9PM
2815 Lawrenceville-Suwanee Rd, Suwanee
Battery Stores
“Customer Service Review – Interstate Battery (Suwanee, GA)
Date of Service: November 7, 2024
Time: Approximately 2:01 PM EST
Employee: Lindsey Morehead (he/him)
I want to recognize Lindsey Morehead for consistently excellent customer service during multiple visits. I have had previous battery challenges, and each time Lindsey engaged with the same positive, patient, and professional attitude. His clear explanations and service make him highly valued by customers.
Even though I drive from Stone Mountain to Suwanee, Lindsey's experience makes the trip well worth it every time. Employees like Lindsey represent Interstate Battery with outstanding professionalism.
Thank you, Lindsey, for your exceptional service and consistency, which truly exemplify standards of value. Your efforts make a significant difference.”
“Absolutely awesome experience! My battery died and I had to get a new one. Kevin was AMAZING!! It was cold that night and without a jacket, he installed the battery AND helped me with my driver's side rear turn signal light. He didn't try to brush me off, his compassion and understanding for my situation was so unexpected and GREATLY Appreciated!! If you need help and he's not at this store, he told me his normal store is the one in Buford & I plan to go there... After this, I don't want anyone else to help me. He deserved a raise and more ??????”
“There's an auto zone less than 5mins from my house; however, customer service is EVERYTHING. Ive been teaching customer service for over 15yrs. I'd rather drive +15mins to any O'Reilly's just because of how they treat me whenever I need help. The gentleman at this location (Blake), went above and beyond for my inquiries. He deserves a raise!!”
“These Guys Are Awesome! They have the absolute best customer service of any place I have ever been. We use them all the time to purchase products to service our customers. I can't say enough how knowledgeable and helpful the have been over the years. Will continue to use them every chance we get.”
“Many thanks to Mr. Harry, who saved me from paying big price for a catalitic converter. He recommended a cleaner, told me what to do to get the result I needed. Reset my engine light, which hasn't come back. Truly cared about my concern. Thank you so much, Mr. Harry.”
“I just left this location with my husband and the customer service we received from Troy was OUTSTANDING!!!! I can’t be happy enough after such poor service at the Hamilton Mill location, it was a breath of fresh air to receive fast and amazing service with a smile!! Y’all give Troy a raise or promotion because he was that awesome. This will be my neighborhood store of choice moving forward.”
“Dropped into O'Reilly's for a battery for an ATV. Wasn't exactly sure what the model number of the battery was. So the gentleman behind the counter was helpful with looking up the year and model of the ATV was able to find the battery in store purchase it and installed in the four wheeler same afternoon. So if it didn't work bring it back and they would replace it. Decent price great service we will see you again O'Reilly's”
“I was very pleased to learn Batteries Plus replaces key fobs. Honda wanted @ $300 for one and I was able to get two at Batteries Plus for @$129 and so far they work fine!”
“Tim was great, he located a part for me over the phone, had it ready along with my quote, and I was in and out. The store was clean, Tim was very pleasant. My wife and I recently moved and I needed a consistent local parts store, planning to come back here first in the future.”
“Great customer service here! I needed 6 golf cart batteries, but they didn't have them in stock for me to pick up. The manager took the initiative to make sure I got them as quickly as possible (a few days) by going to another location and returning with them. He brought them to my car and unloaded the old one and loaded the new ones for me. Great job and thank you!”
“Kevin Ramirez did a wonderful job. He replaced my engine. What a amazing boy he is. Parents Most be very proud. If you ever need help, ask for Kevin Ramirez. The man Gorgeous man to ever walk into o’Reilly.”
“If you are thinking of having your screen repaired here DO IT! I came in today, on a Sunday. Was told it would take 1.5 hours. Ready in 45 min. Excellent service and friendly staff!”
“They had customer appreciation day you don't want to miss the next customer appreciation day for the hospitality and friendship that we experienced at this O'Reilly Auto Parts a fantastic location no I'm not just saying that because of the free food I've been here many times and it's always been excellent”
“I called 2 times with questions, and the employee(s) who answered the phone were polite and helpful. When I went into the store, everyone was friendly. Ian helped me recycle some batteries and lightbulbs, and he patiently answered my many questions. He was very knowledgeable. The price to recycle light bulbs was also very reasonable. Thank you Ian, and thank you Batteries Plus. I would come to this store again in a heartbeat with any of my recycling, battery, or phone repair needs.”
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“Best customer service I ever had! The team was kind, considerate and very knowledgeable. But the best part of my experience was how well I was treated by the manager Fina. Whoever hired her made the best business decision in their life.”