Truist, a brick-and-mortar bank, has received mixed reviews from customers. Some have had positive experiences, describing the branch as clean, brand new, and the staff as friendly and courteous. Customers have reported successful transactions, such as exchanging small bills for larger ones, without any major issues. However, others have mentioned that the bank is not always quick or without fees, and some have had problems with transfers. Despite these mixed reviews, one customer had a "terrific experience" with a personal banker who was helpful, engaging, and made them feel like an important client, even though they were a small client. Overall, Truist seems to provide a varied customer experience, with some customers having positive interactions and others facing challenges.
The ladies at the teller line and the manager Amanda are so nice and amazing. They do a wonderful job and are always so helpful.
October 2026
Best bank around! I have been doing business with this branch for years and have never had an issue. All of the tellers are extremely friendly, helpful, and knowledgeable. I will definitely continue doing business here for many years to come!
September 2026
Glad it’s not just me. The bank tellers are idiots!