The UPS Store #2738 in Suwanee provides a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Located in the Kroger Shopping Center at the corner of Lawrenceville-Suwanee Rd and Taylor Rd, it is locally owned and operated, with a friendly and helpful staff. Customers appreciate the excellent customer service, noting that employees are quick, polite, and knowledgeable. Many mention that they are greeted warmly upon arrival and receive attentive assistance, especially for urgent shipments. The staff, including a specific helpful worker, are praised for their speed and kindness, often going above and beyond to help, such as saving a wedding with overnight shipping. Overall, the store is highly recommended for its fast, friendly service and convenient location, making it a preferred choice over other nearby stores.
Customer service! I've been visiting this location for 4 years. And they have consistently been professional, friendly, and fast!
April 2025
Great customer service. Always greeted upon walking in. All of the employees are helpful and knowledgeable. It's my neighborhood UPS store so that makes it even better.
October 2024
Joey helped us out in a pinch on an important overnight delivery! Let’s just say he saved a wedding with his exceptional customer service!!!
He was attentive and prompt with all the details such as getting the right box and the best way to ship it out
