Verizon has a friendly and knowledgeable staff, with associates like Lynn and Ms. Morgan quickly resolving issues and providing helpful service. Customers appreciate the smooth process of getting new phones and timely replacements, often receiving devices within 24 hours. The atmosphere is welcoming, and sales associates like Jimmy Dean are known for their expertise, friendliness, and relatable approach. However, some experienced delays, such as longer charging times for new phones, indicating room for improvement in sales and service. Overall, customers enjoy helpful staff and efficient assistance.
Lynn was a great associate. He made the process of getting a new phone very smooth. He also was tremendous help when there was an issue with messaging.
July 2023
People have been very helpful, _after the purchase _ !
June 2023
Very knowledgeable n friendly staff... Ms Morgan knew within minutes what the problem was and I had a new cell in about 24 hours..Will return ?
