BMW of South Atlanta has served the Atlanta metro area for over a decade, offering sales and service for new BMWs as well as all makes of pre-owned vehicles. The dealership is community-driven and family-owned, committed to making surrounding areas like Union City, Fairburn, Jonesboro, and Peachtree City better places. Their factory-trained master mechanics can diagnose and repair most vehicle makes and models, providing services such as oil changes, tires, and brakes at competitive prices. Customer experiences vary; some praise the excellent service and knowledgeable staff, especially highlighting service advisors and team members who keep customers well-informed. Many customers appreciate the helpful, professional staff during recalls and routine maintenance, with some mentioning long-standing relationships that have supported their classic BMWs over many years. The sales process is described as helpful, courteous, and transparent, with the general manager and finance team ensuring customers understand their options and get the right vehicle at the right price. While some note that customer service can sometimes be slow or less responsive, overall, BMW of South Atlanta is seen as a reliable dealership dedicated to quality service and customer satisfaction.
We had a mobile oil change performed by Chris and he was extremely informative and professional! We had no idea that the mobile service was provided until TJ informed us and I don't think we would do it any other way or with any other location! 10 out of 10!
September 2024
The work that is done on your car is good. But customer service has gone down.It takes many calls just to get someone to answer your call. And don’t expect a response.
September 2024
My experience at BMW South is always 100%. My service advisor Alfred Roberts is top notch & always keep me informed during service. Thank you for the exemplary customer experience.
