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“I reserved a budget truck with a trailer and this was my pick up location. After reading the1 review that was left I was extremely nervous and even considered cancelling!!! I don't do typically do Yelp reviews but felt it necessary because if I went off of the review I wouldn't have rented from this location. Everyone has their own experience and mine was great! Deidra (spelling) was extremely friendly and helpful along with the gentleman Woolf king with her (so didn't get his name). She explained everything and answered every question I had. She was very flexible with my needs and worked with me since I was doing a long distance move. Allowing me to leave my car at their location for the day and picking up the trailer the next day. Per policy they aren't permitted to assist in putting your car on the trailer but he definitely helped in whatever way he could. Guiding and showing me what I needed to do. When it was finally loaded I left there feeling comfortable and confident to take my 2000 mile journey. I'm so appreciative of this sweet couple who helped make this process easy for me. Thank you so much!!”
9AM - 5:30PM
5100 GA-138, Union City
Self Storage
“Joshua was an amazing customer service representative. He showed me how I can save 1/2 on my first two months of storage. He also got me a competitive rate that was unmatched in the area. I highly recommend Otter Storage and if you can get Joshua he will hook you up for sure.”
“Mr. Kwame was excellent in helping me find the perfect unit for storage!!! He showed a couple different units & I was able to narrow it down to the 1 that best fits me!!!”
Self Storage
Self Storage
Self Storage
“Kwame gave amazing service , wonderful conversation, very informative. It was my first experience renting a storage unit and I am very impressed & pleased with how smooth the process went. Went over the cost(s) for multiple months to make sure I understood everything correctly, same with the different products I needed for my move.”