The person was trying to charge me more. He was using his phone to compute how much he will charge me. This is not corporate store. The person won't show what he was doing on the tablet to order. In corporate store, they are transparent. They show how much I will pay.
December 2023
Associate never got up off the couch as she attempted to helped with a phone return. Argued that I shouldn’t get a receipt for returning a trade inAbsolutely the worst experience I have ever had with att or any store. I will be retiring to speak with the manager soon and asking for corporate number.
November 2023
I went into the AT&T store to see about upgrading my phone with no intention of purchasing anything, but in talking with the representative, and pulling up my account, he was able to actually explain to me what phone and services I can get from my previous plan he was very helpful and I appreciate it.