Cricket Wireless Authorized Retailer is praised for its exceptional customer service, particularly from a staff member named Nina. Customers describe her as knowledgeable, kind, and patient, highlighting her ability to explain details clearly and ensure satisfaction. Many reviews commend her for going above and beyond to help, making the experience enjoyable and stress-free. Nina’s professionalism and customer focus have encouraged several customers to switch service providers and recommend the store to friends and family. The store manager is also noted for being helpful and friendly, contributing to a positive atmosphere. Overall, this location is recognized for its outstanding service and dedicated staff.
Nina is incredible, very understanding, knowledgeable, and very helpful with replacing my phone and switching phone plan. 5 star, best customer service
August 2025
Me and my family have been part of this phone company for years and we had the pleasure to have Nina take great care of us. She was kind and very welcoming and took care of us with urgency. I hope we get the pleasure to continue making business specifically at this Location. She truly is a leader and an amazing employee.
June 2025
This is our go to store for phones. Customer service is outstanding!!