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“I had an outstanding experience at this Enterprise location, all thanks to Valera. He went above and beyond to ensure my vehicle was ready exactly on time and took the time to patiently address every single one of my questions. His dedication to top-tier customer service brings so much credibility to the organization. We need more people like Valera in the industry! If you’re renting here, ask for him—you’ll be in great hands.”
“Fast and reliable service! Mike and the team always do their absolute best work and never try to up-sell you on products or services that aren't needed. My only regret is not finding them sooner!!”
“Thank you Abdol! He worked with me and my budget for my daughter's first car!
Nice, dependable vehicles, highly recommend!!
Miss Shena”
“Great costumer service, Danielle had me laughing the whole time. They called before my scheduled pickup time to let me know that my vehicle had been cleaned and would be ready on time.”
“I had a mixed review. But to the location's credit, the staff was friendly and helpful, which I appreciated. My rental was through insurance, but unfortunately Hertz was unable to provide the class of vehicle I was supposed to receive.
To their credit, they tried to assist, and I ended up calling the insurance company to resolve the issue. I was able to transfer my reservation to Enterprise, where I received assistance with securing the correct vehicle without further trouble.
Overall, while the customer service at Hertz was good, the lack of availability of vehicles was frustrating as well as their ability to speak with the insurance co to explain the requirements. I would be willing to return and give this location another opportunity.”
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“We just had the most pleasant experience being helped by Cortez. He was efficient and very professional. Despite the TSA nonsense creating a rental car shortage, and no doubt some frustrated customers as a result, he had a sunny disposition that brightened our morning. I arrived tired and grumpy and left with a smile. A+++++++ Cortez!!! ?”