Old Navy is an apparel and accessories brand for the entire family. The store is clean, bright, and well organized, though it can sometimes be a mess when customers throw items. The staff are very friendly, helpful, and sweet, often checking if customers need assistance. They provide helpful services, such as offering mesh bags for shopping and ordering out-of-stock items for home delivery. The line at the registers moves quickly. Some customers note that regular prices can be a little high, so they prefer to shop during sales, where items like jeans can be 50% off. Most women's clothes are seen as more affordable. The store honors markdowns, which customers appreciate. This location is a go-to for many for casual clothes like jeans and cotton t-shirts.
There was very little merchandise. I was hoping to get great deals because its so close to the outlets. That was disappointing but the customer service was fantastic.
September 2025
Great prices on play pieces for my kids, and they have inexpensive coats and hoodies!!
April 2024
I had ask when they were getting a certain favorite item of mine in and I gave them my number and they called me to let me know that they had my item in stock so I could get it before they sold out again. Love Old Navy of Woodstock.
