Cricket Wireless Authorized Retailer at Pearl Kai is highly praised for its excellent customer service. Customers highlight the helpfulness and patience of staff members, especially mentioning a friendly associate named Kanoe, who was very attentive and professional. Despite facing issues with multiple phones and insurance claims, customers feel supported and appreciated the guidance provided. The staff handle customers with care, making them feel comfortable and valued. One customer appreciated the assistance with a phone upgrade and transfer from Android to iOS, noting the staff’s knowledge and ability to help prevent losing data. Visitors also mention that the staff effectively manage busy situations, making the process of buying a new phone quick and easy. Overall, the location is known for friendly, helpful service that turns a potentially frustrating experience into a positive one. Customers leave feeling satisfied and grateful for the exceptional service they received at this Cricket Wireless store.
Sweet customer service friendly and very quick to help 😊
April 2025
I was very impressed with Kanoe. She was very helpful. Customers came in & She handled them professionally. Very good Customer Service. Made me & my husband feel very comfortable. Thank You Kanoe & Cricket! :)
