Verizon's Aiea store offers a welcoming atmosphere with a focus on customer service. Reviews highlight the exceptional assistance provided by staff members, particularly the manager, who is praised for his calm demeanor and dedication to team morale. Customers have noted the helpfulness of employees like Chucky and Giovani, who are described as honest and knowledgeable, always ready to answer questions. Another staff member, Solomon, received commendations for his quick service in helping customers with tasks such as purchasing and installing SIM cards. The store efficiently manages customer flow, ensuring that everyone is attended to in a timely manner. Overall, Verizon in Aiea is recognized for its friendly service and commitment to customer satisfaction, making it a reliable choice for mobile and internet needs.
I ordered a new phone which was lost by fedex. the next phone I received shipping info for but was actually back ordered. Super frustrated! Z helped me get a phone same day and was amazing!
May 2026
Received such excellent service from Roseyy today she was very helpful!
October 2024
Friendly and professional customer service. Clean and attractive store.
