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“So happy that we walked into Zales because Rosie was the best. As soon as we walked in she was so welcoming and accommodating with us. My boyfriend went into Kay’s Jewelry to shop for a ring but was never helped or even acknowledged there not even a hi or anything. Even when I came in to look around I didn’t even get acknowledged tho people who walked in after us got greeted. My boyfriend was frustrated cuz he thought maybe because the way he looks maybe they thought he didn’t have money or couldn’t afford anything.
So I told him let’s just go look in Zales as soon as we walked in Rosie greeted us and helped us right away. My boyfriend told her about our experience at Kay’s and how he wanted to get a ring for me she immediately showed me rings. I had no idea what kind of ring I wanted to get Rosie stepped in showing me different styles made me try on a 10 ct ring hoping my boyfriend would budge on my budget, I had a $5000 budget on my ring, but we failed lol. The whole process was just fun conversation it was just good energy from start to finish. I ended up getting a ring due to Rosie it felt like we knew her forever. We were so happy with her service that my boyfriend ended up getting a ring too which he wasn’t planning on. We were both in awe with our experience at Zales especially my boyfriend. We didn’t get her coworker name either but she was also sweet. Thank you for the great customer service!!!”
“Whenever I need a gift for my sister, my daughters, my granddaughters or a good friend I always find exactly what I need at Sweet Okole Jewelry. They have the most beautifully handmade jewelry I have seen on the island. Very well made with love and aloha. I love the girls that work there especially Tania she is so thoughtful and goes out of her way to help you choose the right gift for your special loved one. I especially like their exquisite bangle bracelet and exotic crystals. A crystal for every occasion, mood or just for love. If you feel it there is a crystal for it. Thank you Tania for all of your expertise and Aloha”
“Went in to check my ring size for a new wedding ring and was pleasantly greeted and assisted by Nusara. Walked out with the ring of my dreams and am still in awe of its beauty. Such a wonderful experience with Nusara and Kay Jewelers.”
“I visited this wonderful shop today with my daughter and it was worth it. They carry a wide variety of stones and crystals. The owners were very friendly, helpful, and knowledgeable.”
“Although several months ago, never too late to post a review. Collette was a pleasure to work on creating a Kamon pendant of the symbol of my birth city crest (Fukuoka). Perfectly executed, every line in perfect symmetry. Couldn't of imagined that it would come out so perfect. If your looking to get an heirloom piece to be passed down for generations to come, this is the place Aloha!!”
10AM - 8PM
98-1005 Moanalua Rd #156, Aiea
Jewelry Stores
“This is probably one of the 4 stores I ever go to in the entire mall for an outfit or a cute skirt or top. It's very tidy and organized. The staff is very attentive and professional. Every time that I've gone, not once was something like a pair of shoes just shoved under a rack of clothing or there wasn't just a piece of clothing that came off the hanger and was sitting in a puddle on the floor, they take care of their spaces and the quality of their fits and products are genuine. It's a small business supporting other small businesses! Ranging from those that make body mists, keychains, cute jewelry, bags, cards and more. They also have a reward system that I've used maybe once or twice now and you can get up to $20 off your engire purchase if you rack up the points. Bought a romper as a gift, as well as some of their vanilla scented mists and both the people I gifted these to, they loved them.”
“The owners are so nice. They always know how to take care. They can custom make something for you or at least try to get you what your looking for and that's what matters. Most places won't even try to help you. They are right next to Kim Chee 7 and 7-11. If you go there before or after lunch it is easy to find parking.”
“Bought a pinky signet ring from uncle. He said free resizing for life. So I asked him how do you make money. He said he takes care of customers. In this day and age; it is important to treat your customers fairly. Uncle is still working hard, loves his job and is apparent he loves his customers. If you are in the market for jewelry, I cannot recommend this shop enough. They will take care of you, answer any questions and make sure you love your product!”
“5 stars is for the beautiful soul that was working on 12/23. I rushed to the mall for last minute Christmas shopping after work and she made me feel so welcomed. I know I was one of those customers so lassssst minute but regardless she was the sweetest person ever! Thank you for helping me and my husband out you literally saved my Christmas! She deserves a raise & weekends off with her kiddies lol Thank you so much for going above and beyond mamas, we appreciate you!”
10AM - 5PM
98-1277 Kaʻahumanu St #114, Aiea
Jewelry Stores
“Kai at Pacific Diamond in Walmalu was extremely helpful, caring and professional. They replaced a diamond in my grandmother's wedding ring and repaired my wedding ring. Both rings are beautiful. I couldn't be happier with the value, workmanship and expertise.”
“Came in to have two of my 14k rope chains fixed. They were my grandmother's jewelry and I needed to repair a link and replace the clasp. The sales women were so professional and easy to order the repair with. They estimated it would take 6 weeks but it was done in less than 2 weeks. I am definitely pleased with the quality work done on this repair. Paid a total of around $200 for soldering (the broken link) and replacing the clasps (to lobster claw) on two separate 14k rope chains. Prices were comparable at other placesDefinitely recommend them for their customer service and convenient location”
“I know Abby for a long time and did buy jewelry from her, time to time. Very sweet lady and does her work professionally. That’s why I give her 5 stars ⭐️ which she deserves it. ?”
“Chan and Amber were super helpful! I got here close to closing time and I needed something for the next day and they helped me as well as they could and saved me. THANK YOU! Awesome employees!”
“The service at The Diamond Company was excellent. Both Kai and Alma took the time to show me different chains and answer all my questions. They were polite and friendly without any high pressure sales tactics. I was able to find the perfect chain with their help. Mahalo!”
“Found out about The Diamond Fairy thru my employer's HR Symphony Marketplace deals - free ring inspection and cleaning. On their website it indicates they also perform on-site repairs and resizing in addition to offering retail sales of diamonds and jewelry. I've been putting off repairing my wedding ring and band for years mainly due to laziness and NOT other motives like my husband probably suspects . One of the prongs holding my Diamond became disconnected to my band and gaining the Covid-19 lbs didn't help with "squeezing" my bloated finger into now a bit tight ring. Emily at The Diamond Fairy was very helpful and efficient. She quoted a fair price to solder my prong back and to add gold to increase size of my rings for $150 and was able to get it done for me in just a few hours! Great service and quality of work!”
“I was gifted a Hawaiian barrel pendant for our anniversary after Xmas 2023. Sad to say but the chain was 4 inches too short for my neck and I ungratefully needed to make an exchange as black trimmed Hawaiian jewelry was not for me. Today we finally made it to the store and were helped by owner Linda. First time hubs purchased from there. She understood I was interested in a bangle or ring or earrings instead. She graciously and patiently allowed me to see and try on a few of her rose gold( my favorite) pieces. Right now there is a 60% + 10% off sale going on. We ended up paying almost double what the original purchase amount was but at least I can enjoy and wear my new bangle with flower and Maile leaf design. Clasp don't fail me. Thank you hubs.”
“The owner called (mama) that help me to get my son his birthday gift gave me a awesome price + my bracelet. She have a lot of Aloha. Thank you! Princess Gold will be coming for more.”
“I went in knowing what I wanted and was able to get majority everything in stock! Nicole was helpful, patient, informative, and sweet. I highly recommend going when the have the bracelet for free deal when purchasing a certain amount. I was able to get my necklace, 2 bracelets, and 4 charms.”
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“Thank you May for your help from start to finish. I would definitely visit you the next time I need to get a gift, etc. Ben Bridge Jeweler-Pearlridge is an excellent source for repairs also. Customer service is exceptional. Very welcoming and friendly. Mahalo May!!”