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“We have been at Public storage for years and counting! Great customer service when we needed it. Maria is the best person to talk to about the account and other information. Not so much on the online system for payments. Keep up the good work as always.”
“Genesis helped me find the perfect storage unit. She was quick and easy to talk to about prices and monthly payments. She is a great asset to the company, especially because of her great customer service skills.”
“I had a great experience with Extra Space Storage. The facility is very secure, always clean, and the elevators are consistently working, which made accessing my unit easy and convenient.”
“Kalena is exceptional — knowledgeable, informative, and easy to talk to. He presented multiple options without ever being pushy and took the time to answer all of our questions. Thank you for your excellent customer service! Woluld definitely recommend SecureSpace Self Storage Waipahu to all of our friends and family!”
“I shared this on the Extra Space app but wanted to share here as well, because they deserve all the recognition and appreciation.
Extra Storage at Kapolei, Store Managers: JENA KLAIBER and CARLOS CAMARGO.
Jena K was so helpful with keeping us well informed about the storage options so that way we could smoothly transition to a smaller unit. It didn't matter how many questions I asked her, she was very patient and sweet! I have also been dealing with Carlos C for 8 years now while I was in another state, and he never failed to help me out. He was also very informative as well. Anyone is lucky to work with them both. :)”
“Erilinne has been a great asset to your team. Always friendly with an awesome smile, and going the extra steps to make sure the storage units meet my needs. Mahalo, excellent customer service.”
“Leo and Josh were phenomenal. It’s rare to see people in customer service jobs who love what they do and take pride in helping customers with a smile on their face and warm personalities. They were extremely helpful and answered our questions immediately. They provided us with clarity. It was an excellent experience!”
“Amazing place! Clean, professional, secure. I feel that my things are safe at this location. They really care here. Martha is super friendly and really helpful.”
“Sky did an awesome job and provided excellent customer service over the phone and in person! Has a very pleasant interpersonal skills which made it very easy for me to book my reservation.”
“Cookie was patient and kind she showed me different size storage and I was able to choose the correct size for me. I really appreciate that kind of customer service. She is a remarkable person and I appreciate her for doing Her job at her best”
“I recently had the pleasure of using Extra Space Storage, and I must commend their exceptional service. Shyla, in particular, stood out with her professionalism and warmth. She made the entire process smooth and effortless, addressing all my concerns with a smile and clear guidance. The facility itself is clean, secure, and well-maintained. If you're looking for reliable storage solutions with outstanding customer service, I highly recommend Extra Space Storage. Thank you, Shyla, for your wonderful assistance!”
“Great customer service. I am disabled and use an electric scooter. More patience ever helping me to get an accessible unit that I'm able to manage myself. Highly recommend to everyone.”
“The lady that's working here was extremely very friendly, accomodating and helpful to everything I asked and needs. Cheryl is a gem, she simply the best. Also to Orlando who works at the South King location where I originally had a reservations but recommended me in Waiakamilo Road because I needed a later closing time which is 9pm. He is friendly, funny and did his very best to accomodate all my questions and needs. Thank you Storequest!”
“Smaller sized storage facility, yet still secure. The units are located both outside along the inner perimeter and in a small building. Its gate access which you can download their app to easily open using bluetooth. Property is well kept and clean. Front office is located right at the entrance and usually always has someone available if theyre not out and about the grounds.”
Open 24 hours
99-819 Iwaena Street, Aiea
Self Storage
“Customer service is over the top with Deenie at Halawa Public Storage. She went above and beyond helping me with getting my two spaces combined into one larger unit. Very helpful and friendly helping me resolve the issue on my account and updae my payments after my card was shut down due to other fraudulent charges. Iʻm so happy to have had the opportunity to work with her. She is a definite asset to this company!. MAHALO NUI DEENIE :)”
“We were helped by Paris in the office!! Showed us multiple units with ease and got us setup in under 20 minutes. Highly recommend renting with them. Especially this location. Ask for Paris!”
“The movers showed up to our condo, which is on one of the highest floors in the building. They had to come up from the basement garage and through an alley, so there were some unforeseen logistical challenges, but they handled everything flawlessly. They were very professional, worked efficiently without wasting any time packing things up (which I really appreciated), and nothing was broken. I will definitely recommend this service to anyone!”
“I’m Coast Guard and got stationed off island, Coleman got assigned to move my household goods and the packers Tino, Mafua, and Joseph did an outstanding job!!!
They wrapped everything quickly and with care, provided good communication and were an extremely respectful and fun crew to be around.
Thanks for all your hard work guys, really appreciate it.”
“Amazing company. First class service. Fast response time, easy to work with. The driver was unreal..what a pro! Local, family owned is the best way foa go ??”
“Rama was very helpful in guiding me through the process of importing a container from China and the transfer process to get it from Honolulu to the big island. I was a total nubee and really appreciated the help. I highly recommend him.”
“We needed a container for our business. They delivered to our site, we rented a very high quality container for a great price.
They are a very good group of people with high ethics & a great service that they provide.
If you are in the market to Purchase or Rent a container, they are the company to call.
Great prices, Great people.
Dean & Dan are a class act.”
“I have use Ohana 3 times it's my go too for storage needs. I filled 2 units and left the country last year in a remote area with no internet available. A few months later there was a fire there that damaged some of the front first floor units and the elevator. The damages were extensive enough that a Restoration Co. was required. Mass emails were sent to tenants to remove their items for the cleaning restoration. Since I could not be reached and my units were in the rear. Genny the manager along with restoration workers emptied my units bagged everything and transfered everything to recently cleaned units . Genny went above and beyond to ensure the safety of all my personal belongings. Now that I have returned I am eternally grateful to Genny, she get 2 thumbs up from me because she rocks!”
“Went here briefly to rent the U-Haul cargo van. The gentleman that helped us was so friendly, outgoing, and helpful!!!! I believe his name is Jarod. He was quick in processing the paperwork to rent out the cargo van. We were in and out. Returning it was just as easy.”
8AM - 5:30PM
94-990 Pakela Street, Waipahu
Self Storage
“Amazing customer service and this location is so beautiful😍 they are so helpful and this staff is outstanding🎉 immediately welcomed me and helped with a smile 😊 would definitely tell my friends”
“Zander and Paul are great! Quick, reliable, friendly and very knowledgeable. They came to us during the specified time, worked quickly and went above and beyond to help us get the stuff into the rooms and removed the trash which was a big help to us. Thank you so much!!! Would highly recommend their services.”
“Zander and his team did an amazing job transporting and moving our household goods in a timely manner. very polite, friendly, and respectful. very trustworthy, would use company in the future.”
“As an employee of RCUH/JIMAR/NOAA, we've worked with CSH quite a bit. Working with Gail, Chris, and their lead engineer Kevin, has always been great. They deliver a great, high quality product, and we've continued to use their services over the years. They've developed custom 10' containers and labs, 20' containers, and stands and cradles for our 19' small boats, as well as provided services such as maintenance, repair, replacement, modification, or custom fabrication.”
“Roxanne was my contact to Pac-Ex and her proffessionalism and kindness were outdone only by her customer service and follow-up skills. "Roxanne, thanks for everything you've done. I love your devotion and your dedication to satisfaction. I will come again!”
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“Hey everyone go to public storage Ewa Beach and see Diane she is so awesome and nice and kind with so much Aloha she took really good care of me. The best customer service 👌 Thank you Diane so much for your kindness 😊”