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“We have been at Public storage for years and counting! Great customer service when we needed it. Maria is the best person to talk to about the account and other information. Not so much on the online system for payments. Keep up the good work as always.”
“Had some info of a possible unit i wanted, got to the office Carlos helped me out. Went to check out the avalible unit. Looked perfect for what i need right now. Went back to the office. Filled out the paperwork then got the locker info. Very smooth process, excellent customer service.”
“Ana at Extra Space Storage in Pearl City provides exceptional customer service. Whether on the phone or in person, she is always friendly, professional, and incredibly helpful. She takes the time to answer questions, resolve concerns, and make every interaction easy and stress-free.
Her positive attitude and dedication to customers truly stand out. Ana is a tremendous asset to this facility and deserves recognition for the consistently outstanding service she provides. If anyone has earned a raise, it’s Ana!”
“Aloha everyone my name is Frank and I would like to say Happy Thanksgiving to all the folks out at Public Storage, 939 Kamehameha Hwy in Pearl City. Also a special mahalo and a Happy Thanksgiving to Janet who helped me save money on my storage. Thank you so much Janet. I’m so blessed to be with Public Storage.”
“We visited Extra Space Storage at the Lawehana branch today, and the whole experience was smooth from start to finish. Shawn was incredibly accommodating, friendly, and very easy to work with. He explained everything clearly and made the entire process stress-free.
The transaction was so fast — in less than 30 minutes, we had our storage unit secured and ready to go. Highly recommend this location and especially Shawn for his excellent customer service!”
“Kalena is exceptional — knowledgeable, informative, and easy to talk to. He presented multiple options without ever being pushy and took the time to answer all of our questions. Thank you for your excellent customer service! Woluld definitely recommend SecureSpace Self Storage Waipahu to all of our friends and family!”
“Great professionalism , simple and very fast, I didn’t stay longer than 15 minutes to get my locker , it was an affordable price also. Cleanliness all around. And the gentleman was excellent in attitude, service, great aloha spirit and I didn’t have to worry about the process. Thank you for being thoughtful respectful and polite.”
“I recently had the pleasure of using Extra Space Storage, and I must commend their exceptional service. Shyla, in particular, stood out with her professionalism and warmth. She made the entire process smooth and effortless, addressing all my concerns with a smile and clear guidance. The facility itself is clean, secure, and well-maintained. If you're looking for reliable storage solutions with outstanding customer service, I highly recommend Extra Space Storage. Thank you, Shyla, for your wonderful assistance!”
“Amazing place! Clean, professional, secure. I feel that my things are safe at this location. They really care here. Martha is super friendly and really helpful.”
“Everything about this experience was amazing from the time we expressed interest to the time we moved our things in. Chris and Allison were the most helpful! They made this experience so easy. They were courteous and professional. I highly recommend StorQuest Self Storage!!”
“Erilinne has been a great asset to your team. Always friendly with an awesome smile, and going the extra steps to make sure the storage units meet my needs. Mahalo, excellent customer service.”
“Leo and Josh were phenomenal. It’s rare to see people in customer service jobs who love what they do and take pride in helping customers with a smile on their face and warm personalities. They were extremely helpful and answered our questions immediately. They provided us with clarity. It was an excellent experience!”
“Aunty Cookie and Charlene are so helpful and wonderful! They made the process so unbelievably easy and smooth and they were so precious to talk to. I go to them after every school year and I’ll never go anywhere else! 10000000/10!????”
“NDS came on time and was very efficient in moving my unaccompanied baggage in an hour or less. Moana and her crew was very professional in calling ahead of time and while on the way.”
“My experience with storquest moonui began with a phone call with Cheryl. She was so kind, knowledgable, and helpful. I could not have asked for a better experience. 10/10”
“Smaller sized storage facility, yet still secure. The units are located both outside along the inner perimeter and in a small building. Its gate access which you can download their app to easily open using bluetooth. Property is well kept and clean. Front office is located right at the entrance and usually always has someone available if theyre not out and about the grounds.”
“Customer service is over the top with Deenie at Halawa Public Storage. She went above and beyond helping me with getting my two spaces combined into one larger unit. Very helpful and friendly helping me resolve the issue on my account and updae my payments after my card was shut down due to other fraudulent charges. Iʻm so happy to have had the opportunity to work with her. She is a definite asset to this company!. MAHALO NUI DEENIE :)”
“The movers showed up to our condo, which is on one of the highest floors in the building. They had to come up from the basement garage and through an alley, so there were some unforeseen logistical challenges, but they handled everything flawlessly. They were very professional, worked efficiently without wasting any time packing things up (which I really appreciated), and nothing was broken. I will definitely recommend this service to anyone!”
8AM - 5:30PM
94-990 Pakela St, Waipahu
Self Storage
“Yolanda helped us out as first time storage renters. She did her most to get us all the discounts, and she was really friendly and funny! I'm glad I chose this location. Hope to see her sometime again :)”
“I dreaded having to deal with a storage facility, but with Paris's help, I felt super comfortable leaving my items here. She was diligent at explaining everything thoroughly, and I knew exactly what to expect. Would recommend Paris and this particular storage location to everyone! What a great experience.”
“Zander (zander cascayan) was amazing in helping me move from Honolulu to Las Vegas! He made sure I had everything ready, explained the shipment process clearly, and answered all my questions quickly. Customer service was excellent — I never felt rushed or like I was wasting my time, and it’s clear he genuinely wants to help, not just take your money. Everything went smoothly and stress-free. Highly recommend!
Also worked with Steve right after Zander sent in all my documents….
Steve made my car shipment from Honolulu to Las Vegas so easy! He gave me all the details up front, explained how everything would work, and responded quickly whenever I had questions. Great customer service and really cares about making the process smooth. Everything went exactly as promised. Highly recommend!”
“Amazing company. First class service. Fast response time, easy to work with. The driver was unreal..what a pro! Local, family owned is the best way foa go ??”
“We needed a container for our business. They delivered to our site, we rented a very high quality container for a great price.
They are a very good group of people with high ethics & a great service that they provide.
If you are in the market to Purchase or Rent a container, they are the company to call.
Great prices, Great people.
Dean & Dan are a class act.”
“I have use Ohana 3 times it's my go too for storage needs. I filled 2 units and left the country last year in a remote area with no internet available. A few months later there was a fire there that damaged some of the front first floor units and the elevator. The damages were extensive enough that a Restoration Co. was required. Mass emails were sent to tenants to remove their items for the cleaning restoration. Since I could not be reached and my units were in the rear. Genny the manager along with restoration workers emptied my units bagged everything and transfered everything to recently cleaned units . Genny went above and beyond to ensure the safety of all my personal belongings. Now that I have returned I am eternally grateful to Genny, she get 2 thumbs up from me because she rocks!”
8:00 am - 5:00 pm
98-054 Kuleana Rd, Pearl City
Self Storage
“Zander and Paul are great! Quick, reliable, friendly and very knowledgeable. They came to us during the specified time, worked quickly and went above and beyond to help us get the stuff into the rooms and removed the trash which was a big help to us. Thank you so much!!! Would highly recommend their services.”
“As an employee of RCUH/JIMAR/NOAA, we've worked with CSH quite a bit. Working with Gail, Chris, and their lead engineer Kevin, has always been great. They deliver a great, high quality product, and we've continued to use their services over the years. They've developed custom 10' containers and labs, 20' containers, and stands and cradles for our 19' small boats, as well as provided services such as maintenance, repair, replacement, modification, or custom fabrication.”
7:30AM - 4:30PM
3140 Ualena St, Honolulu
Self Storage
Open 24 hours
91-458 Komohana St, Kapolei
Self Storage
“I had a flat tire on the highway, and Kapolei Towing & Roadside Assistance came to the rescue quickly. The technician was professional, and the service was fast and efficient. Highly recommend!”
7:30 AM - 4:00 PM
1150 Sand Island Parkway, Honolulu
Self Storage
“Roxanne was my contact to Pac-Ex and her proffessionalism and kindness were outdone only by her customer service and follow-up skills. "Roxanne, thanks for everything you've done. I love your devotion and your dedication to satisfaction. I will come again!”
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“Hey everyone go to public storage Ewa Beach and see Diane she is so awesome and nice and kind with so much Aloha she took really good care of me. The best customer service 👌 Thank you Diane so much for your kindness 😊”