Avis Car Rental
Car RentalHours:
1 General Lyman Field, Hilo HI 96720 Hours
About Avis Car Rental
Avis Car Rental in Hilo provides service with friendly and helpful staff who are quick, compassionate, and understanding. Customers report a super quick check-in process and appreciate that the staff does not try to upsell on insurance or add-ons. The team is noted for listening to customers and working hard to find solutions for their needs, including accommodating large groups. In difficult situations, such as vehicle damage or lost personal items, the staff is described as making a bad situation seem like no big deal, acting in a thoughtful, caring, and wonderfully kind manner. Their service helps create a great and extraordinarily positive experience for visitors, contributing to the brand's reputation for customer loyalty.
Most Recent Reviews
May 2026
Irene is the best! Her smile is contagious! Great way to start off my mornings in Hilo.
April 2026
Irene is pleasant and very helpful! And awesome experience
June 2025
Had a great experience! We had booked a sedan, but realized a day later that we would be better off with an SUV. We showed up at the counter, had to wait for a bit, but the representative was super nice and gave us an amazing SUV!
More Comments(171)
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