Avis Car Rental
Car Rental
Hours:
1 General Lyman Field, Hilo HI 96720
Hours
About Avis Car Rental
Avis Car Rental in Hilo provides service with friendly and helpful staff who are quick, compassionate, and understanding. Customers report a super quick check-in process and appreciate that the staff does not try to upsell on insurance or add-ons. The team is noted for listening to customers and working hard to find solutions for their needs, including accommodating large groups. In difficult situations, such as vehicle damage or lost personal items, the staff is described as making a bad situation seem like no big deal, acting in a thoughtful, caring, and wonderfully kind manner. Their service helps create a great and extraordinarily positive experience for visitors, contributing to the brand's reputation for customer loyalty.
Most Recent Reviews
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September 2026
The team at the Hilo are so friendly and provide exceptional service. Highly recommend them!!
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September 2026
Irene and Phyllis have the most amazing and kind customer service at the Hilo station. They are always so friendly and great everyone with real ALOHA spirit!!!
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August 2026
Irene and the other staff are always great and helpful
More Comments(182)
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Hilo, Hawaii
