Hertz Car Rental - Hilo - Hilo International Airport (ITO)
Car RentalHours:
2355 Kekuanaoa St Ste 15, Hilo HI 96720 Hours
About Hertz Car Rental - Hilo - Hilo International Airport (ITO)
Hertz Car Rental at Hilo International Airport offers a variety of vehicles, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. Customers can easily book a rental online or via the Hertz app. While some experiences have been mixed, with one customer reporting a car that was not clean upon pickup, others highlighted the efficient service and helpful staff. A representative named Roxanne received praise for assisting customers in correcting reservation issues, contributing to a positive rental experience. The return process is noted as quick and simple, requiring just a photo of the mileage and fuel level. For those arriving by cruise ship, there is a question about shuttle services from the port to the rental station, indicating potential interest in convenient transportation options. Overall, Hertz in Hilo aims to provide a straightforward and responsive rental experience.
Most Recent Reviews
April 2026
Excellent service by personnel. Only issue was the AC was warm
December 2025
Loved the car good on gas but the best was the customer service 👌
December 2025
This lady (sorry I forgot your name), she was amazing. Very welcoming and even helped me changing the car to one that had CarPlay.
More Comments(135)
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