Firestone Complete Auto Care in Hilo, HI has been helping neighbors since 1926 by offering a wide range of vehicle services. Customers appreciate the friendly and professional staff, with employees like Louis, Denise, and Britain being recognized for their kindness and integrity. The store provides fast and reliable service, often fitting customers in quickly even during emergencies. Services include tire sales, mounting, rotations, oil changes, brake inspections, and engine repairs, all tailored to different makes and models. Many customers find it easy to schedule appointments online or simply drop off their vehicle and pick it up when ready. While most reviews highlight satisfaction with the quality of work and caring staff, some mention that service times can be longer than expected, such as waiting nearly two hours for a tire rotation. Overall, Firestone in Hilo is known for its excellent customer service, affordability, and dedication to keeping vehicles running smoothly.
Easy appointment set up. Fast accurate, experte repairs anad advice.Comfortable waiting areas. Courteous staff.
August 2026
Like many of us, I was experiencing a lot of personal stress and the last thing I needed was a tire with a slow leak. Pulled into Firestone, Britni took my tire called me when it was done. When I picked it up there was no charge!
August 2026
Braddah Junior was awesome. Helpful, respectful and kind. Will be returning
