Hertz Car Rental
Car RentalHours:
2355 Kekuanaoa Street SUITE 15, Hilo HI 96720 Hours
About Hertz Car Rental
Hertz Car Rental at Hilo International Airport offers a variety of vehicles, including luxury cars, sports cars, SUVs, electric vehicles, vans, and trucks. Customers can easily book a rental online or via the Hertz app. While some experiences have been mixed, with one customer reporting a car that was not clean upon pickup, others highlighted the efficient service and helpful staff. A representative named Roxanne received praise for assisting customers in correcting reservation issues, contributing to a positive rental experience. The return process is noted as quick and simple, requiring just a photo of the mileage and fuel level. For those arriving by cruise ship, there is a question about shuttle services from the port to the rental station, indicating potential interest in convenient transportation options. Overall, Hertz in Hilo aims to provide a straightforward and responsive rental experience.
Most Recent Reviews
August 2024
Pretty standard car rental experience. Our initial vehicle had a dead keyfob, so we received a prompt replacement. Check in was fast as well as checkout.
June 2024
Lady was super helpful during drop off. Straight forward getting stuff done. Very nice.
March 2024
Do it early. If the Hertz parking space is full, you can park somewhere else and talk.
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