Hilo Bike Hub is a highly regarded bike shop known for its friendly and knowledgeable staff. The owner is passionate about cycling and provides professional, expert service. They offer a great selection of high-end brands like Specialized, Trek, and Cannondale, along with quality products such as helmets, bottle cages, and nutrition. Customers appreciate the shop’s helpful and welcoming environment, with many reviews highlighting fast turnaround times and reasonable prices. The shop is especially praised for its excellent service, including free tune-ups, quick bike assembly, and shipping assistance. Whether purchasing a new bike, servicing an existing one, or seeking advice, customers find the staff to be polite, helpful, and dedicated. Despite some bikes being on the pricier side, the overall quality, inventory, and customer experience make Hilo Bike Hub a top choice for cycling needs. The shop’s passion and professionalism shine through in every interaction, making it a trusted spot for bike enthusiasts.
This is the best bike shop. The owner Chris is very friendly and knows his stuff. Quality products and service. I bought a new bike for my daughter, and have a carbon road bike they service. Highly recommend.
November 2023
Had a great time purchasing a Trek MTB from here. Very knowledgeable and helpful staff. No pressure purchasing experience. Bikes here are on the pricey side, but these are higher-end brands, like Specialized, Trek, and Cannondale. Chris was even nice enough to give my bike a free tune-up at 6 months, on the house. Awesome!
August 2023
Great people! Great products! I’m happy to have found Hilo Bike Hub.
