Hotels in Hilo, HI

“So refreshing to have the space we need for our family! The hotel had enough beds for everyone and the customer service was amazing! I loved that the parking was so close to the rooms. We will definitely be staying here again”

“Absolutely phenomenal! This Hawaiian jungle retreat was pure paradise. The waterfall was breathtaking, and the all-organic breakfast was a daily highlight—especially the standout spinach omelette. The owner was not only incredibly helpful but also quite knowledgeable about the island! A truly unforgettable experience.”

“The hotel is okay. The rooms are a good size, and we had one with an ocean view, which we liked—though the street is very close, so there’s some noise from traffic. We still enjoyed our stay. They have plenty of parking and it’s free, which is great. The staff is very friendly, and the hotel has washing machines available for guests (paid use).”

“I live in Hilo but stayed here for a week while our hale was under construction, and this is a gem of a find! I would definitely stay here again, and I look forward to referring friends and family here when our place is not available or we do not have room.

I stayed in the Pele Suite which has a separate bedroom and living area, and a small kitchen and bathroom. The views are spectacular, and you can hear the waves just outside your door - I love falling asleep to that sound.

The rooms were immaculately clean and well maintained, the unit was fully outfitted and everything worked properly. In addition to watching for whales and passing cruise ships, you can also watch the surfers who are nearby from dawn to dusk it seemed. Always something interesting to see!

A bonus which I did not read closely enough to realize beforehand, is that each afternoon the staff leaves a lovey breakfast tray for the following morning (or whenever you choose to use it). Fresh fruit, muffins, yogurt and boiled eggs offer great options for breakfast or brunch. Coffee, tea, milk and other staples were also supplied.

Both the housekeeping staff onsite and the office (reservation) staff were a joy to work with. Always friendly and helpful, including for the many questions I asked the office staff since our stay was rather last minute.

I did not capture inside photos, but the ones on their site reflect it accurately. If you will be in the Hilo area do not miss this lovely spot!

One follow-up regarding the reviewer who said there were ants in the room. She was correct that you do not want to leave any food out, but those of us that live in the tropics know there will be ants no matter where you are if food is not put away securely. That and the geckos are just part of the package!”

“Let's start off with the good. Very attractive from the outside. The lady behind the counter was very kind and worked with me on an important room change so I appreciate all that. The rooms are very plain and definitely old as dirt put the beds are super comfortable the pills are super comfortable it's just not the type of hotel or Resort I guess I've become accustomed to. But so far I've slept like a baby and for me that's all that matters”

“Rooms are fairly nice, beds are a little small, but a good location by the water and the Japanese garden along with short drive to get to downtown Hilo. Breakfast is okay, they do have occasionally some delicious baked goods, but if you like oatmeal with raisins and brown sugar, then you're good.”

“Double Tree Naniloa IS A MUST STAY AT HILO! I won't stay anywhere else in HILO Ideal location Great Checkin, N Fast, They have two restaurants live Hawaiian Music and Hula The music and entertainment are performed by Locals, Merrie Monarch 2024 on da Flat screen w the beautiful hula on mute OHHH I LOVEIT Very Clean even tho a child had thrown up in the elevator outside the elevator down the halls it was ridiculous and I think they handled it very well Because Everything was cleaned by the time I woke up and everything smelled wonderful! I am super sensitive to smells Lovely atmosphere SAFE AF!!!! Fun, a Valet security Beautiful Grounds and good size hotel I never felt like this was a bad decision to stay here as I did at SCP HILO I knew right away I had made a mistake!!!! The View which SCP has no view it's only one story no elev. or ac and the MOTEL no way is that a hotel The SCP is IN the alley so fxxxckin scary!! SCP complete dump w modified pics and they have an even better review on YELP than Naniloa WTF one is 1 star SCP and Naniloa 5star those are all lies on Yelp I stayed there two nights absolutely disgusting worst place I have ever stayed in my life See the pics Mine aren't photoshopped or filtered actual table top comparisons and Naniloa blows away the competition It's no comparison The SCP Hilo Motel known as Seaside Motel (dump) and Double Tree these are not even of the same class One is a dump motel SCP Hilo scammers too and RUDE AF dont even care if u have a good experience and SCP nickel and dimes their customers Naniloa is a very lovely Island gem so glad I found IT and the staff was EXCELLENT! I really liked my room I got the modern room w an egg tub right in the middle is a bath tub No privacy this room could be for families w young kids Because there is a separate bedroom w a couch and a living room w fridge and microwave Modern room w tub is mostly for couples or single people! I know if my kids were small we would get this room because it has a separate sleeping area see pics I really LOVED MY ROOM SO MUCH and iI am extremely hard to please and they DID Please me... I am never pleased but they were excellent ! Friendly polite attentive to the customer needs they get a 10. I didn't want to go home They have a safe for valuables down near the floor works great and a fridge I didn't like the shower but I LOVED the bath tub probably took four baths lol!!! The pool (could be deeper and hey what about an adult hot tub?) Free GOLF and they are having a LUAU pretty soon that I'm gonna try as well The big island can make the most delicious Kalua Pig making me hungry w the tastes from Big Island which honestly to me tastes more Hawaiian that Oahu I can't describe The liquid smoke the aroma the juicy BITES that scream EAT ME! Double Tree Inn takes me back to the old days of how Hawaii use to be I was beginning to think we have lost our Aloha! Well at Naniloa they got plenty Aloha Mahaloz”

“Enter with an open mind and light heart. After back packing for a night, this was the perfect place. Staff was nice, the room was affordable, and the free breakfast filled our bellies. They do warn that the water takes 15 minutes to get hot but that’s hold pipes baby. This place has character. I would stay again.”