Spectrum Store, located at 111 East Puainako Street, offers a range of services including broadband internet, mobile, and cable TV. Customers appreciate the excellent customer service, with staff known for going above and beyond to ensure they receive the best deals, even when transactions are complicated. Many have reported being satisfied with their internet service and timely notifications about outages. The store provides quick and easy solutions, with reasonable prices that are often better than those in other locations. Customers have praised specific staff members for their professionalism and expertise during service transfers. Technicians like Michael have received high marks for their ability to swiftly resolve internet issues. Additionally, the store offers a variety of mobile products from popular brands such as Apple and Samsung, as well as options for customers to bring their own devices. Overall, Spectrum Store is recognized for its friendly service and effective solutions for both home and business internet needs.
I had a fantastic experience at this location thanks to Elaina Tavares. After dealing with some frustrating issues across multiple accounts, her expertise and personable attitude were a breath of fresh air. She is highly knowledgeable and resolved everything quickly. She truly redeemed my perception of Spectrum’s customer... read full comment
October 2025
We were thereat the Hilo Store on 9/4 and we had a great experience. The person who helped us was delightful and helpful. She made it all so easy for us and I wish I could remember her Name. We want to say thank you for your Aloha. Sorry I misplaced your card.
September 2025
I changed my cell phone service from AT&T to spectrum after over 21 years with AT&T. I appreciate how professional and patient Darin is. Darin is an asset to Spectrum.
