Cell Phone Stores in Hilo, HI

11 locations found near Hilo
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“They staff was very friendly, easy to talk to, and quick to get the correct Sim card transferred into my phone. I originally had a first responder Sim card, but after 29 years of being a nurse and developing a disabling illness, I lost the minimal discount since I am no longer able to work. It is beyond AT&T's ability to control the company that provides the first responder Sim. They handled the switch with compassion and efficiency.”

4.7 Superb40 Reviews

“The folks @Island were very helpful fixing my phone when it was broken. Very polite and friendly staff who got me back on the toy with phone good to go. Mahalo plenny.”

4.1 Good87 Reviews

“Danielle and Alisha have been so helpful and supportive throughout the years I’ve been a customer with ATT since 2007. 15 stars to them and the team at the Downtown Hilo Store on Kilauea Avenue, Big Island. I appreciate their time, effort, and patience! They da best!!! Corporate, if you’re seeing this, please give them raises!”

3.9 Good89 Reviews

“What can I say? I just love target in general. You can come here with needing only one item and yet you managed to find 10 or 20 items that you never knew that you needed. There's selection of things are much better quality I feel than other places that are comparable to target. The prices here are great, especially being that you can price match their own prices online. The store is always clean and the staff is always professional and I am a lifelong customer. The only thing that I wish remained the same was the Pizza Hut near the entrance. Unfortunately no it is self serve on the pizzas are just not the same.”

3.9 Good27 Reviews

“I had previously been a loyal customer of Island Cellular Repair on Kino'ole Street in Hilo ANDthey DID NOT assist me today. On the other hand the Cricket Retail Store specifically Kefneth and Lee went WAY ABOVE the call of duty and helped me with a completely dead Android phone. They should receive 10 stars because if your phone dies it's like your Right Arm is cut off.,. Thank you Gentlemen... You have made not only my day ... But my WHOLE WEEK..... most HIGHLY RECOMMEND!!!!I DID return and did NOT see Kefneth BUT I did see Lee. This time all I had to do was put in the number I got from Monica... Who was IMPOSSIBLE to understand and obviously was in Manilla or somewhere in the Philippines because Cricket had me on Auto Pay using one of my Credit Cards. Kind of Defeats the purpose of saving $5.00 doesn't it when you add on the interest charged....She then apologized for being hard to understand and sent me a text regarding what I had to do to get on the government program as I was mostly, during my working career, am "Independent Contractor" which means I didn't sit around eating Chocolate Bon Bons and watchingTV, it meant I paid a LOT of money in excise tax and what is called an Independent Contractor and was only an "Employee" putting INTO Social security..... when I managed a small Air Tour Company at the Kona Airport. I DID go in and was happy to see Lee. There was a long line and people were waiting literally for hours ( I waited 2 Hours ) and the 2 people ahead of me had very complicated transactions. I could have EASILY slipped in ... during the other transactions as Lee was talking about news, weather, and sports with the man ahead of me.He then had a HISSY FIT on me and said I was just "trying to throw back my 5 star rating at him"Obviously that was not my intent, and LEE I am NOT CHANGING MY RATING so you can calm the "F"down.... I am INCENSED...A N D. I am NOT Changimg my original ratingGet some Customer Service trainingYou NEED. ITAnd HOW did you get my Maiden Name..... Are you Stalking me???!”

3.9 Good13 Reviews

“I switched from Verizon to Walmart Straight Talk over 2 years ago and it was the best thing I ever did. Service is just as good and the monthly price is ridiculously cheaper! I always opt to purchase the once yearly phone card. It gives you one month free and you don't have to worry about paying a phone bill for 12 months. Can't recommend this phone plan enough!”

5 Superb1 Reviews

“This is one of the most effecient verizon stores I've ever been too. Usually it takes forever to get a new phone set up but Hannah got everything activated quickly and had us out the door within 20 minutes.”

3.7 Good6 Reviews

“Aja is super nice. Had a bad experience the first time but she made it right. Good customer service is rare now unfortunately, but still some great people out there who take pride in doing a good job. Mahalo”

3.3 Good27 Reviews

“This is one of the most effecient verizon stores I've ever been too. Usually it takes forever to get a new phone set up but Hannah got everything activated quickly and had us out the door within 20 minutes.”

2.6 Average16 Reviews

“Tori was great. set up a whole new phone plan + new phone in less than an hour. Very knowledgeable about the phone plans, phones themselves and great customer service. Thank you!”

2.9 Average32 Reviews

“Easy quick and simple with very nice people and reasonable prices. My device in HPP is faster and less expensive then in Irvine California - one of the few things cheaper in Hawaii”

2.9 Average35 Reviews

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