Bank of Hawaii offers good customer service, with staff who are kind and genuine. The first hour of operation is reserved for Kupuna. While the service can be efficient, customers may experience longer wait times during busy periods, especially if complex tasks are needed. The management has been noted for resolving issues professionally, and the staffing team is appreciated for their assistance. Overall, the bank aims to provide a supportive environment for its customers.
First location was inconsistent with the service i usually enjoy. Ward branch did well
August 2022
There were 3 teller between 1-2pm. 1 of them is trainee. The service is good but if you need to get some complicated job done. You might need to wait for a while.
August 2022
Great customer service! Got set up with exactly what I was looking for. Kind and genuine young man that made me my account.
