Central Pacific Bank is highly praised for its exceptional customer service and professional staff. Customers appreciate the dedication, knowledge, and attention to detail shown by team members, especially those who go above and beyond to assist. The bank’s staff are described as friendly, helpful, and committed to ensuring customer satisfaction. Many recommend the bank for its outstanding service and willingness to answer questions thoroughly. Overall, Central Pacific Bank is seen as a reliable and customer-focused financial institution that provides a positive banking experience.
Very helpful and great customer service, especially Main Branch. I recommend you see Branch Manager Oliver for assistance.
February 2025
We're recent transplants from California. Needed to open an account with a local bank because our mainland bank does not have any branch in HI. Read reviews on several banks in HI, Central Pacific Bank had the best reviews on its customer service, and that brought us to this bank. So far we had not been disappointed.
September 2022
I loved it here! I came in to talk about opening my new business account. Jazminh who helped me out and answered all of my questions is the nicest person I’ve ever met! Highly recommend their customer service
