Chance Customs is a highly praised auto service shop known for its exceptional customer service and expertise. Customers frequently highlight the professionalism and kindness of the staff, particularly the owner, Francis, who is described as knowledgeable and respectful. Many have come to Chance Customs after disappointing experiences elsewhere, such as at Lex Brodies, and have left with positive impressions due to the prompt and thorough service they received. The shop offers a range of services, including brake work, lift kit installations, and tire replacements. Clients appreciate the reasonable pricing and the quality of the work, often exceeding their expectations. Walk-in services are also welcomed, with staff showing a willingness to assist quickly and efficiently. Overall, customers express strong trust in Chance Customs, recommending it for anyone needing reliable auto service in Honolulu.