Longs Drugs is a highly regarded pharmacy and retail store known for its exceptional customer service, largely attributed to its dedicated staff, particularly the store manager, Terry. Customers appreciate her pleasant and positive demeanor, as she consistently goes above and beyond to assist both customers and employees. The pharmacy staff, including John, has also received praise for their helpfulness and willingness to resolve issues, demonstrating a significant improvement in service quality. Many customers have shared positive experiences, noting the friendly interactions and assistance provided during their visits. While there are occasional mixed experiences, such as instances of curt service, the overall sentiment leans towards satisfaction. The store is recognized for its convenient location and comprehensive selection of everyday items. Regular customers appreciate the pharmacy's efforts to keep medications in stock and the proactive communication regarding prescription readiness, either through calls or texts. Despite some challenges with staff interactions, the majority of reviews reflect a strong commitment to customer care and a welcoming shopping environment. Overall, Longs Drugs stands out as a reliable choice for both pharmacy needs and general shopping.
Good Longs location. Fast service as the pharmacy counter. Good variety of products available.
December 2022
The person working at the pharmacy counter last night 12-30-2022 at about 8:00 was really terrific. No big thing, just regular transaction but with aloha, means the world these days. Mahalo nui.
September 2022
Great workers. They are friendly, knowledgeable, and efficient.
