Gucci at Ala Moana Mall is a large, stylish location on the second floor that offers a wide selection of designer products. Customers often find the staff to be very friendly, helpful, and welcoming. Many reviews highlight the excellent service provided by sales associates, especially noting their patience, kindness, and willingness to show all items of interest. Several shoppers appreciate the personalized experience, with associates offering to send photos and additional information, making shopping more convenient and enjoyable. Visitors enjoy browsing through Gucci’s luxurious collections, including men's and women's items, and find the store to be a good place to explore new products or find a special gift. The store's atmosphere is described as fun and engaging, with some mentioning humorous moments and unique restroom features that add to the overall experience. Customers who have interacted with staff members often mention feeling appreciated and valued, which enhances their shopping experience. Overall, Gucci at Ala Moana Mall is known for its luxurious environment, friendly staff, and quality products. It is a popular destination for those seeking a luxurious shopping experience, whether for personal indulgence or gift-giving. The store’s welcoming atmosphere and attentive service make it a memorable place to browse and purchase designer items.
Customer service was great Mark attended me and showed me around and got me right! would definitely come again🤙🏼
May 2026
Amazing experience at Gucci Waikiki, Ala Moana Boulevard ! Sacahiko was so warm, welcoming, and helpful from the moment I walked in. I was short on time and had to catch a flight, but her energy and service were exceptional. If I had more time, I would’ve definitely made a purchase. Can’t wait to come back!
January 2026
Lovely store with great variety of items. Yi-Jia is absolutely wonderful and was super helpful in finding me the right ring to match my style and remember Oahu. Mahalo! 🌺
