Lowe's Home Improvement: Your One-Stop Shop for All Your Home Needs Lowe's Home Improvement in Honolulu, HI is a go-to destination for all your home improvement needs. Whether you're looking for gardening supplies, new appliances, or patio furniture, the local Lowe's has got you covered. Customers have had mixed experiences with the store's service in the past. Some have reported long wait times on the phone and in the store, with difficulty getting assistance. However, a recent visit to the store proved to be a pleasant surprise. One customer, Nora Langhorne, provided exceptional customer service when the customer encountered an issue with a delayed appliance delivery. Nora took immediate action, found the item in stock, and ensured a successful delivery within two days. This level of proactive problem-solving and personalized attention is highly appreciated by customers. Other reviews highlight the friendly and helpful staff, with one customer praising the assistance provided in the paint section by Sidney, who efficiently handled a large order while still attending to other customers' needs. Similarly, Tegan in the appliance department was described as accommodating and ensuring all customers were assisted. Overall, Lowe's Home Improvement in Honolulu offers a diverse selection of products and, when staffed with dedicated associates like Nora, Sidney, and Tegan, can provide a positive shopping experience for customers. The store's commitment to customer satisfaction is evident in the efforts of its employees to address issues and exceed expectations.
I have seen the most beautiful orchids for purchase there. So many colors and variations. Pretty awesome. Visited several times to make sure the order for doors is perfect. Francis did what he could to accommodate our needs.
June 2024
I was greated right when I walked in. The staff saw me searching for my supplies and stopped me and asked if they could help in anyway. Very friendly and helpful!! Love this store!
June 2024
It took 15 minutes for someone to come help us with the vinyl and turf section. The person that did come over was helpful but we waited for so long.
