Sanrio Surprises is a charming store located at Kahala Mall that offers a wide variety of cute and unique Sanrio merchandise. Visitors can find many items, including figures, stuffed animals, stationery, calendars, eating utensils, blankets, and reusable totes, many of which are not available online. The store features popular characters like Hello Kitty, Pouchaco, and others, with special collaborations such as Tokidoki x Hello Kitty bags. Customers appreciate the friendly staff and the store’s welcoming atmosphere, although some mention that certain items are overpriced, likely due to the store's tourist appeal. The store also provides hand sanitizer at the entrance, emphasizing cleanliness. While some visitors wish for more accessible pathways and friendlier service towards disabled customers, most enjoy the fun shopping experience and the large selection of merchandise. Nostalgic memories are often rekindled by the familiar toys and accessories. Overall, Sanrio Surprises is a delightful destination for fans of Sanrio characters, offering a great variety of cute items that attract both tourists and locals alike.
Sad they don't have exclusive Hawaii merch, but it does have a great selection of Sanrio characters! I love the layout, and the staff was super patient while we went through the entire store. And yes stuff here is expensive because Sanrio is charging crazy prices.
August 2025
I was hoping for some cute Hawai’i exclusive merch, but didn’t find very much. They’re also pretty overpriced. I wish there was an actual Sanrio store on the island! They’re still a fun place to shop around though
July 2025
The selection is AMAZING for any and all Sanrio fans. They have so much stuff for each character. However, the prices are astronomical. You will spend a pretty penny in here even if it's just for a pencil and some stationary. It's a well-kept shop and the staff are nice, but it is EXPENSIVE.
